1-800-PACK-RAT Moving and Storage
Satellite, Buford, GA

1-800-PACK-RAT Moving and Storage Reviews

3.5 stars based on 55 reviews

Featured Comments:

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  Narcica Griffin

  5.0

  We had a complex move which included temporary housing while we were looking for a final place. We called 1-800-PACK-RAT to store our stuff while we sold our home, they re-delivered our container and we finished our move, then they held the container until we found our new house. It was worth every penny. Get over the sticker shock you may receive when you get your estimate because the hassle was gone, the move was a breeze, and so stress free. Having a container in our driveway allowed us to load/unload at our convenience, there was no hurry on either end. We were also able to stage our home by packing away a lot of things early, then having the container picked up and dropped off again later to complete the move. Transport was a breeze, we packed it well and upon its return, nothing inside was damaged or had barely even moved. The initial quote was very fair, and when all was said and done, the total bill came right in at the quoted price. No surprises. Scheduling was easy, rescheduling as we needed was also super easy, there were never any issues, not one negative aspect to this whole experience.

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  Response from the owner

  Hello Narcica, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next move with us.

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  Mary Jo Crocker

  1.0

  Do not use Pack Rats. what a horrible experience I had them bring a pod to Athens, GA 30606 and move it to Oakwood Georgia 30566 it’s about 45 minutes away I have been charged around $700 but now my problem is they won’t come and get it it’s been sitting empty at a new apartment complex for 3 weeks now and they say they can’t get it out. you can see the damage the first driver did he should never have parked it in place that it was not able to get out I am beyond frustrated. I am about to filed charges of abandoned property is all I know to do. The apartment complex is bugging me every day I call pack rats every day they say they will give me a call back you never get a call back so I’m just warning you I hope that they don’t do somebody else away they have done me because they will never get my business or a good recommendation.

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  Response from the owner

  Mary Jo, we are so sorry that there was a delay picking up the unit and for the added frustration it caused you. That's not the experience that we work hard to deliver every day, and we appreciate the feedback you provided so we can continue to improve.

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  Cheery Charlotte

  5.0

  Experience was positive. Out belongings were safe, secure and did not smell when returned. Definitely recommend and would use in the future.

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  Response from the owner

  Thank you for sharing your positive experience with us, Cheery.

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