Armstrong Relocation - Raleigh
Surles, Durham, NC

Armstrong Relocation - Raleigh Reviews

4.5 stars based on 132 reviews

Featured Comments:

• G

  Greg Parlante

  5.0

  Business move was from 1 location to another. Move had to be scheduled about a week out due to a time crunch. Armstrong not only being extremely responsive but accomplished the feat itself without losing 1 day of business. They were on time 8:30am to start with several employees at the old location to not only move the items, but they setup a couple of individuals to take apart furniture & already had 2 people at our new location to setup the furniture. This was as seamless easy transition as possible. A lot of credit has to be given to the team leads Joe & Dada as their organization skills was top notch without a single hiccup. A lot of credit also has to go out to Christopher Elder as before, during & after his communication skills & ensuring satisfaction was of the utmost priority. I would STRONGLY recommending this company for any & all moves large or small.

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  Response from the owner

  Greg, thank you for sharing your experience with us! We are always so pleased to hear of another positive encounter with our team. Enjoy your new home and thank you for choosing Armstrong!

• C

  Claire Nelson

  1.0

  If you want a moving company that is efficient, professional, and timely DO NOT hire Armstrong relocation. Ben was very professional and helpful at the initial meeting when he came to give us an estimate but every step of the moving process after that was extremely stressful and frustrating. - We paid to have our kitchen packed but when the movers arrived, they were unaware that they were supposed to pack our kitchen and didn't have the people or materials to do so. The woman doing inventory was extremely rude to us about this even though the miscommunication had been the fault of the company, not us. - The movers who loaded our truck were extremely slow. We had just moved only one year before (so we had virtually the exact same amount of stuff) and the previous movers had loaded up our entire house in 3 hours. This moving crew took 9 hours - When the truck arrived at our new home across the country, we were informed that about 10% of our things had been left in Raleigh. We were not told about this "overflow" until the day of the delivery which was the last day of the delivery window. ZERO plans had been made by United for how and when our things would get to us. The missing items included essentials such as clothes, kitchen items and our dining room table. It took an additional week for the rest of our things to arrive which added to an already stressful move. - The movers who unloaded our truck were more efficient in getting the truck unloaded, but spent a lot of time trying to figure out how to reassemble things and in the end, didn't end up reassembling the majority of the disassembled furniture. The most frustrating thing of all was that Armstrong was more expensive than the company we had used for our previous across states move (U Pack). We decided to go for the "all inclusive" moving company to reduce our stress. HA. This move was way more stressful, and significantly more expensive than U Pack. After all the miscommunication that happened with our things, we were given a $600 refund which was not even enough to cover what we had to pay for extended hotel stays that resulted from our things being so delayed.

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  Response from the owner

  Claire, we value your feedback as we continually work to improve every customer interaction. If you'd like to continue your discussion with our team please contact the office at 919.425.9853. Thank you!

• A

  Angie Miller

  5.0

  We moved from Raleigh to Charlotte and got estimates from 4-5 companies. Jason was detailed oriented and responsive with his estimates. Beth was helpful in scheduling and following up after the first day of our move. Dedrick (crew leader), Greg, Bernard and Jeremiah loaded and unloaded us and couldn't have been better. Super positive attitude, careful with our belonging, arrived on time both days and completed the job earlier than expected. A super positive experience all round!

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  Response from the owner

  Angie, thank you for sharing your experience with us! We are always so pleased to hear of another positive encounter with our team. Enjoy your new home and thank you for choosing Armstrong!

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