Bay Area Storage & Delivery Service, Inc.
Davis, A San Leandro, CA
- +1 510-785-2440
- 1941 Davis St A, San Leandro, CA 94577
Bay Area Storage & Delivery Service, Inc. Reviews
3.3 stars based on 9 reviews
10:30am appointment set and I arrived at 10 along with another driver. Called number on bol and was told when the crew shows back up from deliveries, they would unload us. They showed up and asked us to to move out of our doors so they could load their truck and go back out. Not acceptable at all! Made us both late for our next stops! Only reply we get back after making our grievances was, "What am I supposed to do?" What you can do is hustle onto the dock and unload us THEN you can go back to making your deliveries! People at home took the day off or stayed home to wait for you, truck drivers are doing everything they can to keep your appointments! THINK ABOUT THAT! Should be a $10,000 fine for treating driver like this. And another thing, we ain't your dogs so quit whistling at us!
They did a great job, especially considering I imposed on them a pretty crazy deadline. Still, they accepted the challenge and had my bathroom cabinets delivered right on time. They're now installed by my contractor and Ii couldn't be happier!
Response from the owner
Thank you Erin, we're so happy to hear about your experience with us! We hope you enjoy your new bathroom cabinets!
The previous reviewer who mentioned "the worst customer service ever" wasn't exaggerating. The two girls who answer the phone are absolutely hopeless-- rude, uninformed, sarcastic and unprofessional. How could the management be unaware of this? Hoping the actual delivery people are better....
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