Browns Moving & Storage
Winchell, Warners, NY

Browns Moving & Storage Reviews

3.9 stars based on 61 reviews

Featured Comments:

• B

  Bryan Metzger

  5.0

  We had an excellent experience with Brown’s packing and moving services. The crew was extremely friendly and professional. They took care to not dent or scratch our furniture and our home. We could not be happier with our experience!

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  Response from the owner

  Bryan, we're glad to hear everything went well and you were pleased with your move. We know moving can be stressful and we're glad our team took good care of you. Thanks for the great review.

• C

  Cherri Carter Fellows

  5.0

  Brown's Moving & Storage delivered an item to me from Wayfair. The secretary, John and the delivery men were very kind, delivered according to my needs, were on time and very professional. This was my second time getting a delivery by them and more than happy with the service both times! I would HIGHLY recommend them. Thank you again everyone! : )

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  Response from the owner

  Thank you for sharing your experience, Cherri. If we can ever help you again, please don't hesitate to contact us.

• L

  Lisa Ritchie

  1.0

  I ordered a love seat and a couch and they delivered both at different times because of the manufacturer. The first time delivery was scheduled for my loveseat, they didn't even show up. When it came to my couch, they set up a delivery time that didn't work for me, and didn't return any of my calls about rescheduling. When they showed up - even though I'd told them I wasn't available - the movers refused to even TRY to bring the couch in. So I called and set up a redelivery. And I specifically asked that anyone else be sent to deliver the couch - just to please not send the same two guys who refused to try to bring the couch in. Not surprisingly, the same two guys showed up. Then they spent more than an HOUR sassing me before even trying to bring the couch in. I had the threaten to call the cops. Eventually they tried to bring the couch in, and it fit. Just like I told them it would. Start to finish, it was horrible working with this company. Literally spend your money on any other moving company.

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  Response from the owner

  We are sorry to hear that you were dissatisfied with our services. We aim to deliver a premier moving experience, and we understand this wasn’t the case for you. We followed Wayfair’s protocol for contacting and scheduling deliveries for you as with all other customers

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