Movers

Cross State Van Lines
Getty, Paterson, NJ

1.0
(11)Check map
  • Phone:
  • +1 888-444-0250
  • Address:
  • 274 Getty Ave, Paterson, NJ 07503
  • Reviews
  • Map

Cross State Van Lines Reviews

1 stars based on 11 reviews

Featured Comments:

  • M

    Martin Carson

    1.0

    Please for the love of God don’t use these people.. they are 1 of 3 companies that you will have to deal with. They picked up half our stuff and then wanted another 9000 dollars to pick up the other half that they said was going to be 7500 that right 16000 dollars. Then it took almost 3 months to get it and when it finally came it was literally thrown in and half our stuff is destroyed. We are having to file insurance to MAYBE get some of our stuff replaced. I could go on and on but look at the pics and decide for yourself if you want you personal belongings treated this way

  • S

    Susan Floom

    1.0

    This company is a "nightmare"! Do not use them no matter what price they quote and how much time they said the truck will take. The initial sales guy in Florida was excellent and answered all my questions and gave me a fair price for my move so I felt confident committing to them but that was the end of our good experience and from there the nightmare started. To begin they arrived 2 days late and this was the beginning of not being able to reach the people we were told we could reach. When they arrived they said our load will require more of the trucks space then was quoted.(it looked like they needed an extra 2-3 ft. of space )so they almost doubled what they quoted and they would not load our furniture until we paid them the full amount. Because we had to leave our home so the new person moving in could do so we had no choice but to pay this money and move. Needing more space in the truck is probably a common predicament and I can understand it costing more but we had submitted an excel list showing all our items that we measured in total cubic feet which is the measurement they go by but they would not budge from the charging us almost $6,000.00 more. On the phone they said it would take about 2 weeks or at the most 30 days for our furniture to arrive, it actually took closer to 6 weeks which meant we moved into our home and had to buy furniture to get by with. As the time kept passing there was NO communication from the Customer Service person as to where our shipment was and when it would arrive. I called them over and over and kept getting "it is delayed without any details". I found out via the truck driver that arrived with our furniture that my furniture was in a warehouse in CA (where I lived) for more then 30 days just sitting there. This driver picked it up and that is how he knew. When it finally arrived ...... * Almost all of my furniture had grease marks on the corners and ripped corners on my mattress upholstered base, scratches on all bar stool legs and kitchen chair legs and I could go on and on. * I filed a claim with our excel documentation, photos of all the damages and detailed explanations. They said they approved a settlement amount of $109.80 for all the damage!!!!!! are you kidding me!!!!!! I asked how they determine the claim amount and they said the law requires they take the weight of the items and pay .10 on each lb... unreal! No company should be allowed to stay in business that is this unethical, exploitative and causes so much damage on top of tremendous emotional and financial stress for the customer for a very long time . I believe they are owned by AMM Trucking so please be aware.

  • L

    L Dees

    1.0

    AVOID! This company is contracted through AMM Trucking. They just screwed over a friend badly. The took a huge deposit and then didn't even show up. They were rude and demanding. They have an F rating with the BBB. They quote a price, then AFTER they load all of your belongings, they demand more money. If you refuse, they will not unload your items from the truck. If you refuse to do that...then they physically throw your belongings out onto the ground, deliberately breaking them...and they laugh as they're doing it. We do a LOT of business with movers...and this is one that we will never, ever recommend to anyone. Do yourself a favor and call someone else!

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FAQs

  • 1. How to Reach Out Cross State Van Lines?

    +1 888-444-0250 is their phone number. You can visit to know more about this about this mover.
  • 2. How Do People Like Cross State Van Lines?

    We'll show you some customer reviews on it below:
    "Please for the love of God don’t use these people.. they are 1 of 3 companies that you will have to deal with. They picked up half our stuff and then wanted another 9000 dollars to pick up the other half that they said was going to be 7500 that right 16000 dollars. Then it took almost 3 months to get it and when it finally came it was literally thrown in and half our stuff is destroyed. We are having to file insurance to MAYBE get some of our stuff replaced. I could go on and on but look at the pics and decide for yourself if you want you personal belongings treated this way"
  • 3. What's the Location Of Cross State Van Lines?

    Click on "Directions" to find out its physical address on this page. Besides, you can also get more details about cross country moving companies of NearbyMovers from here for free.
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