CubeSmart Self Storage
Branch, Ashburn, VA

CubeSmart Self Storage Reviews

4.8 stars based on 115 reviews

Featured Comments:

• T

  Tony Beverley

  4.0

  Great staff. Clean & nice facility. The rate increases were a little drastic. After being told the special - excellent - Covid rate would not go up too much, the facility tried to increase it to the regular rate within 6 months.

  ---

  Response from the owner

  Hi. We are sorry to read this Tony, and sorry to hear that you feel that way. Your monthly rate is not guaranteed for the life of your rental with us as is stated in the terms of the rental agreement. From time to time, we find it necessary to make adjustments to our customers' rental rates in order to keep up with the rising costs associated with providing top-notch service and a clean facility. We recommend speaking with your store manager about the rate increase or emailing your name, account number, and contact information to [email protected] so someone from our team can reach out to you. We appreciate your feedback!

• R

  Rafael Frias Jr

  5.0

  I really like this facility because for one, it's accessible in the early morning hours. The site is well-maintained and is secure like Fort Knox. I kid you not, access isn't just puncing in numbers. There are several access points required to identify you as an account holder and even then you still have to verify yourself through each point. I find this truly impressive because some people store items they want away from there homes and secured 24/7. The Cubesmart security system is no joke, but yet welcoming to those who have axons to the facility. Located next to the iFly and golf course in Loudoun County or Ashburn, VA. I went here for the first time in over two years and the items were in good condition and free of dust. I was amazed at how this climately controlled facility ensures your property looks the same going in after several years of just not checking up on it. And like I said the facility is so clean it could be a luxury apparent complex with all the bells and whistles. Automated lighting, security cameras everywhere. I mean everywhere. The interior is just as clean as the outside and there are several dollies available to move items in and out of the facility. The elevator only grants you access to your storage facility and no where else other than the entrance. I definitely recommend Cubesmart for short-term and long-term storage. By the way, they have an application that really makes conning to this location fun. But I won't disclose west the application does - let's just say it's a technological experience to anyone visiting the facility.

  ---

  Response from the owner

  Hi, we are so pleased you enjoyed your visit to CubeSmart Self Storage! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

• S

  Sharon Starrett

  5.0

  Staff was super friendly and the process was extremely easy. The facility is super clean also and convenient to get to. Their app made it access easy. When I have a need for storage in the future, I'll use CubeSmart.

More reviews (2)