DriveUp Storage
Grove, Verona, NJ

DriveUp Storage Reviews

3.4 stars based on 10 reviews

Featured Comments:

• w

  whitney clegg

  1.0

  Do not go here. The website says weather proof unit. It's not. It's a scam. I lost $5,649 (bed frame, drawers, lamp, rug, sweaters, mattress and mirror) in items from mold, moisture and bugs. The unit was infested with carpet beetles that bit holes into a lot of my things. Refer to photos. There was a huge whole in the side of the storage unit. The owner said I didn't have to pay a part of my balance. That's it. It's such poor business. Why store things to have them get ruined.

• M

  Max Koltuv

  1.0

  This looked like the best deal ever but BEWARE. They were cheaper than everyone else.... Their customer service on the way in was awesome. The hitch came when our stuff came out of storage. There was black mold on our dining room chairs and on some of our other furniture. Clearly, there had been a leak in the storage unit. By our estimates, $2,300 worth of our stuff was damaged beyond safe use. The management kept telling us we could just clean the mold off and use the stuff anyway. We asked them give us the replacement cost for our stuff but they told us since we had declined the supplemental insurance coverage, they did not owe us anything. When we pushed, noting that their website specifically says their units are "weatherproof", they offered us $346. We rejected that offer and asked them again to give us the replacement value since our stuff had clearly been damaged while under their care, they refused and ultimately gave us only $346. So, after paying them more than $4,000 to store our stuff for a year, they would not pay to replace the stuff that got ruined when their unit leaked. So, while they are very responsive and seem like very nice people, I would advise you to store your stuff with them at your own risk --it may or may not come back to you ruined and if it does get ruined, sadly, you cannot count on them to make it right. #disappointed #seemedlikeagreatideaforbusinessbut.....

• R

  Robert W

  5.0

  My experience with DriveUp Storage has been without a doubt the best I could have hoped for. I have stored with DriveUp Storage since 2014 and just recently moved out of my storage container. It has been almost 6 years, so I was not sure what to expect when I opened my container, but everything inside was in great condition. The customer service was always pleasant to deal with and made the process simple. I am surprised there are not more services like this.

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