East tennessees Moving Specialist
Oakland, Sweetwater, TN

East tennessees Moving Specialist Reviews

3.5 stars based on 18 reviews

Featured Comments:

• A

  Ashlie E

  5.0

  What a great service, they literally do everything! Let alone the manager is a pretty awesome guy! Even some of the employees are pretty awesome as well! Keep up the good work! Not to mention if your a girl that anit afraid to break a nail or get a little dirty or even drive awhile come on down an fill out an application!!

• P

  Pat Pierce

  1.0

  I am giving my honest review of this company. We contacted a company concerning our move on July 30, 2020. They were booked but told us about East Tennessee Moving Specialists - a former employee started his own business. We contacted them, and scheduled our move. It was supposed to be 2 men. On the morning of the move, ETMS called us and said they had another job after ours and that job required 3 men. It would cost a little more, but they were sending us a 3rd man. They arrived an hour late. They proceeded to take apart 2 queen size beds. After an hour and a half, the only thing loaded in the truck were 2 mattresses and box springs. They took a 1/2 hour break. It would take them 15 minutes to strap 3 boxes on a dolly. I was starting to get worried, and told them I thought they were moving too slowly, and noticed that the truck was not being loaded tightly. I'm a 68 year old woman with a hip replacement, and I started carrying boxes from the 2 level of the home downstairs myself. The owner of the company showed up and started yelling at me about disrepecting his employees and threatened to unload the truck in the driveway. I told him that I felt his employees were inexperienced. He said he had been in business for 10 years (not true), and never had a complaint (again not true) and his workers had been working for him for 3 years (again not true - one of the movers told me this was his first day). I informed him that we had just moved all our belongings from Florida 2 months earlier, and I knew exactly how long the move should take, and they may be able to "milk" a job for people that lived in their house for 10 years, because they would have no idea how long the move should take, but I knew how long it should take. He then calmed down. This was the same size truck we had used for our move from Florida. We had taken many loads of boxes ourselves to our new home, along with lawn furniture etc. We also sold 2 reclining sofas, a 108" entertainment center and a table and chairs prior to this move so we had even less items than our original move. Because the truck was not packed correctly, they could barely fit what we had on the truck. I'm attaching pictures of a floor lamp and suitcase that were damaged. They took the items for "repair or replacement". Besides those two items, a solid wooden night stand was damaged, but I didn't pursue it with them. Also, 4 boxes of glassware that made the move from Florida intact, were shattered to pieces. After a month and a half I contacted them about the lamp and suitcase. I was told they couldn't find a replacement lamp, and had ordered wheels for the suitcase. I sent them the Wayfair site where my lamp (but a different color) was listed for $153.99, and told them I would take $125.00 for the lamp, and the suitcase back with new wheels. I heard nothing. A week later I contacted them again, and told them I would give them until Sept. 30 to get this problem taken care of. They said they would give me $200.00 for both items. The suitcase they damaged is more than $200.00 plus the lamp. I told them I would take $250.00 for both - then they said the lamp was not covered, and they were doing me a favor. I reviewed the pre-move letter I signed and it did state that lamps should be boxed and marked fragile so it wasn't covered. This was not a glass lamp, it was a resin floor lamp. I feel they admitted fault when they took the lamp and said they would replace it. If you want an honest, reliable, careful moving company, and value your belongings, please think twice about moving this company. In summary, they tried to upcharge for a 3rd man, they moved slowly to increase hours, and they didn't know how to do the move properly. The move took twice as long, with less items as move from Florida to TN. Inexperienced careless movers are not what you need.

• j

  james combs

  5.0

  I received a large armoire from a friend. Live in a two story home.. The two guys and girl were awesome.Sorry can't remember names. They were very professional and careful. They moved the piece upstairs, covered the railings before moving. They were great and half of what other movers rates were. Definitely recommend. Thanks Jim

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