Executive Movers Services Inc
Underwood, Delran, NJ

Executive Movers Services Inc Reviews

3 stars based on 8 reviews

Featured Comments:

• H

  Heng-wen Liu

  1.0

  Completely agreed the previous review that the EMS is the worst moving company! They damaged my desk and asked the tech teams to come back and forth multiple times only to identify 2 missing parts. Turns out more than 10 parts are missing and they dragged the entire assembly service. They do not willing to take the responsibility and blame the damage to other third party! Avoid this company.

• K

  K Johnson

  5.0

  EMS was responsible for building crates and uncrating of glass items/pictures and a pool table. Although one of the pool table slates was broken, Dominique at EMS arranged for a professional service to come out, replace the slate and reassemble the table to verified original great condition. This was at no charge to me and was done without a lot of hassle - namely, they accepted responsibility for the damage and made it right. Things can get broken during a move, and the slate happened to be my broken item, but it was their willingness to correct things that was appreciated. Dominique, thanks for making what could have been an unpleasant, drawn-out process a very simple matter - 5-stars because you all stepped up when something went wrong.

• M

  Matt Mognet

  1.0

  THE WORST company I have ever delt with. They provided a contract to me when arriving 5 hours late in the middle of the night to pick my stuff up, fed me a bunch of lies, my stuff was to be shipped to my destination and was never shipped I made several calls and finally got a date it was to be arrived and then was never contacted and arrived 3 days late with several damaged items. When I contracted executive movers they said they were not responsible for any part of the moving even though they were the ones I paid and sign the contract with. I strongly recommend NOT using them.

  ---

  Response from the owner

  Mr. Mognet - Executive Movers Service is a nationwide 3rd party company providing ancillary services to the relocation industry. We are not a moving company, we do not pack/move/unpack household goods, our services are related to disconnect/reconnect of appliances, disassembly/reassembly of furniture, crating/uncrating of high value or fragile items. We feel for you and I believe your wife (as I'd responded to a review from someone with the same last name, after confirming that we had been involved in any way) that you had the experience you did during your relocation. As I mentioned in the review posted by Mrs. Mognet, we have no record at all of being part of your move and we currently do not provide any services with the moving company she mentioned in her review. If you would like to give me a call to discuss further - 888.220.3451, I'd be happy to. Best regards Jason Burmood Operations Manager

More reviews (2)