Keep Austin Moving
Wall, Austin, TX

Keep Austin Moving Reviews

2.4 stars based on 16 reviews

Featured Comments:

• L

  Lydia Salazar

  5.0

  Moved me some years ago...great guys Now they will move me again... Awesome..

• M

  Melinda Yeary

  1.0

  I know your off today but, you have lost a loyal customer. I am extremely and highly dissapointed in the service that I received today. I've have used Keep Austin Moving for all three of my moves and I have to say the chances of me using Keep Austin Moving in my next move is extremely slim. Especially when it comes to how my concerns were addressed by Austin. These movers were very very slow. In addition, they damaged my son's new desk/ table that he just bought less than a month ago. They also damaged my mattress, it looks as if it has been drug through the dirt. They sat and talked often and the lift broke multiple times, which also plays a huge role in how long it took to complete my move. Moreover, they came up missing on the way to the new house for 30 minutes. Thus, Austin was not helpful in assisting my concerns. Yes, he removed the cost for 30 minutes but he remained unconcern for the damages to our furniture. I am bringing this to your attention in hopes my concerns would be addressed. Please contact me for pictures, questions, or what the next steps would be in addressing my concerns. Your quick response would be greatly appreciated. Matt had sent me a claim form to fill out. After I filled it out he emailed me and told me that I owe them for my move in 2015 which wasn't true because, I still have my copy of the checks. Then this moved I paid them $300.00 cash because, when the movers came they asked me how I'm I paying. I told them cash. Matt sent me a email stating that I owe them $110.00 and they're not going to handle my claim until I paid the them. I sent Matt an email back telling him I've already paid them. Haven't heard anything from them since then. Very Disappointed Loyal Customer.

• K

  Kristy Schulthess

  5.0

  We moved from South Austin to Leander. Matt met with us at our old home and gave us a thorough and accurate price for our move. The movers showed up on time on the day of the move. The 3 man crew was overly sufficient to take care of everything by the middle of the afternoon. We only had to make one trip. I would definitely use Keep Austin Moving again and have already told one of my friends to give them a call.

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