MBM Moving Systems, LLC
Ridge, Greensboro, NC

MBM Moving Systems, LLC Reviews

4.2 stars based on 38 reviews

Featured Comments:

• D

  Dustin Deaton

  1.0

  I contacted MBM and they apparently subcontract with American Van Lines. The move was on time, but the movers that were sent were rushing toward the end and damaged my floors and stair railing. They seemed annoyed that I brought it up. After they left, I found a couple of items that were delivered were also damaged. I recommended avoiding this service, but if you must use them then thoroughly check behind them.

• T

  Terry Gower

  5.0

  Every person I spoke to at MBM regarding our move was very customer oriented, courteous, and concerned about us having a great moving experience. The moving crew was fantastic. They all did their best to make sure our property was not damaged when packing, moving, and filling the moving van. They all were friendly, respectful, courteous, hard working, and answered questions without hesitation. There were no major glitches, except there was a discrepancy regarding the amount of boxes and types to be used once the crew arrived and we showed them what was to be packed for two different delivery locations and one other pickup location, plus additional charges for stairs. Once I contacted the MBM office to resolve the issue, we just had to pay for the extra boxes, which was fair. Also, the moving crew accidentally ripped our basement stairs awning, but we were able to work out a claim for them to pay for repair/replacement and to work directly with the new owners and the awning company who installed it. So far only one box did not make it to our temporary living apartment that apparently got put into our storage location by mistake, or it was mislabeled. Other than those two issues mentioned above, overall the company did a great job from administrative issues to actual pickup and delivery. I highly recommend this company. It is apparent hey really have customer satisfaction as a goal. I would like to give a 4.5 rating for the two issues I mentioned but, since that is not possible, I still give a 5.

• B

  Beatriz Zunino

  5.0

  I never used moving companies before and was not sure how other people would treat my possessions. When MBM movers showed up in my home, they were different from what I expected. They were clean, courteous and seemed pretty smart. I always pictured some big, gritty, jocks working at a moving company, but your movers were actually pleasant. They came to my home in Lexington on time ready to work. They were careful with every one of my things and managed to move them safely to my new home in Albany, NY. They put all of my stuff exactly where I wanted them and were very patient when I could not decide where to put the living room couch. These are truly some the nicest people I have ever met. If I knew professional movers were so good I would have been using them years ago. Thank you for a great moving experience.

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