Penske Truck Rental
Greenbush, Rensselaer, NY
- Phone:
- +1 518-283-1819
- Website:
- https://www.pensketruckrental.com/locations/us/new_york/rensselaer/073339?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-0733-39
- Address:
- 600 N Greenbush Rd, Rensselaer, NY 12144
- Hours:
- Thursday6AM–7:30PM
- CLOSED
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Penske Truck Rental Reviews
3 stars based on 9 reviews
Featured Comments:
A
Anna Smallwood
2.0
Reserved a 16 foot truck for moving about a month in advance. Half an hour before we left to pick the truck up, a Penske rep called and told us our truck wouldn’t arrive until 2:00 and we got $10 off our daily rate. We showed up to Home Depot right around 2:00 and received a call while in the store that the truck wouldn’t be available until 3:00. No discount this time. The truck showed up around 2:45, and we completed our move within three hours. When returning the truck to Home Depot, there was some discrepancy on the truck’s mileage indicating that the initial inspection mileage was recorded incorrectly. We had to hang around for 30-45 minutes while a help line call was made to figure out what happened with the mileage, though it had absolutely nothing to do with us and we could literally count on two hands the miles we had driven it between the store and our apartment. I understand this occurred around college move-out season (late May), but our request was submitted well in advance which ended up not meaning much in the end since our reservation was disrupted by several hours, setting us back in our moving time and move-in slot at our new apartment. Kind of disappointing, but at least the Home Depot staff were friendly and understood the situation, even suggesting we ask for a major discount after the second schedule change!
Response from the owner
We are sorry to see that this was your experience with Penske. If you would like to discuss your moving issues further, we can be reached at, (518)459-8090. Thank you for taking the time to leave this review. We hope you have a nice rest of your night.
K
Kenzieb420 B
1.0
I used my card to pay, they took more money than what they were supposed. I asked for my money back and they refused.
S
Simon Laufer
4.0
I received good service. The staff was helpful and the truck was in a good condition.
Response from the owner
Simon. This is great to hear and thank you for the review
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FAQs
1. How Can I Get in Touch With Penske Truck Rental?
You may get in touch with them by phoning this phone number +1 518-283-1819. You can also go to their website to find email contact info.2. What Do Others Have to Say About Penske Truck Rental?
You can see one of the customer comments on this mover below.
"Reserved a 16 foot truck for moving about a month in advance. Half an hour before we left to pick the truck up, a Penske rep called and told us our truck wouldn’t arrive until 2:00 and we got $10 off our daily rate. We showed up to Home Depot right around 2:00 and received a call while in the store that the truck wouldn’t be available until 3:00. No discount this time. The truck showed up around 2:45, and we completed our move within three hours. When returning the truck to Home Depot, there was some discrepancy on the truck’s mileage indicating that the initial inspection mileage was recorded incorrectly. We had to hang around for 30-45 minutes while a help line call was made to figure out what happened with the mileage, though it had absolutely nothing to do with us and we could literally count on two hands the miles we had driven it between the store and our apartment. I understand this occurred around college move-out season (late May), but our request was submitted well in advance which ended up not meaning much in the end since our reservation was disrupted by several hours, setting us back in our moving time and move-in slot at our new apartment. Kind of disappointing, but at least the Home Depot staff were friendly and understood the situation, even suggesting we ask for a major discount after the second schedule change!"3. What Is the Address of Penske Truck Rental?
Penske Truck Rental is at 600 N Greenbush Rd, Rensselaer, NY 12144. Just use the map above to locate the shortest path. If you are intending to move to a new house, you may find the finest home moving services with NearbyMovers.4. What Are the Opening Hours of Penske Truck Rental?
The operating hours of Penske Truck Rental are listed below:
"- Thursday: 6AM–7:30PM
- Monday: 6AM–7:30PM
- Tuesday: 6AM–7:30PM
- Wednesday: 6AM–7:30PM
- Friday: 6AM–7:30PM
- Saturday: 6AM–7:30PM
- Sunday: 8AM–7:30PM
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