Penske Truck Rental
Frontage, New Braunfels, TX
- Phone:
- +1 830-620-5951
- Website:
- https://www.pensketruckrental.com/locations/us/texas/new_braunfels/649025?utm_source=google&utm_medium=organic&utm_campaign=google-my-business-HPTL-6490-25
- Address:
- 1360 N Interstate 35 Frontage Rd, New Braunfels, TX 78130
- Hours:
- Tuesday7AM–7:30PM
- CLOSED
- Reviews
- Map
Services
Penske Truck Rental Reviews
3 stars based on 6 reviews
Featured Comments:
M
Mark Sheffield
5.0
I recently rented a truck from Penske in New Braunfels (picked it up at the Home Depot). Due to a mistake on the Penske website the rental didn't start out very well, but William Gray at the HD tool rental counter was great and even though he was really busy with walk in customers he spent a ton of time on the phone getting things taken care of. The regional managers at Penske (Jeff and Brian) also pulled out all the stops to make sure that I got the truck that I needed to complete my move. Kudos to everyone involved for going above and beyond. Good customer service is hard to find, but these guys are on it! #Penske #HomeDepot
K
Kelsey Castillo
1.0
Nightmare experience this morning. Ron, who was in charge of the vehicle rental locked our keys for the truck in the car while doing the inspection. Told us they would swap cars, and mind you we had movers waiting. Then said we couldn’t swap cars and said it would be another hour for a truck. They set us back two hours and cost us our movers. We went over to Budget and had no issues and it was cheaper! Don’t go here!
B
Birch Smith
1.0
The staff in the Home Depot provide good service but the Penske truck they rented me was the filthiest most disgusting vehicle I've ever been in. Last time I rent a Penske product!
Response from the owner
Birch. thank you for your review. We apologize if your service was anything less than excellent. Please feel free to comment on how we may be able to improve our services for a better customer experience. We thank you for your time and renting with Penske!
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FAQs
1. How to Contact Penske Truck Rental?
You may reach them by dialing this phone number +1 830-620-5951. Alternatively, you can search for their website to get email contact information.2. What Do People Think About Penske Truck Rental?
You can check out one of the customer comments on this moving firm below.
"I recently rented a truck from Penske in New Braunfels (picked it up at the Home Depot). Due to a mistake on the Penske website the rental didn't start out very well, but William Gray at the HD tool rental counter was great and even though he was really busy with walk in customers he spent a ton of time on the phone getting things taken care of. The regional managers at Penske (Jeff and Brian) also pulled out all the stops to make sure that I got the truck that I needed to complete my move. Kudos to everyone involved for going above and beyond. Good customer service is hard to find, but these guys are on it! #Penske #HomeDepot"3. What Is the Address of Penske Truck Rental?
Penske Truck Rental is at 1360 N Interstate 35 Frontage Rd, New Braunfels, TX 78130. Simply use the map above to discover the shortest path. If you are going to relocate far away, you may find the finest long-distance moving company from NearbyMovers.4. What Are the Hours of Operation For Penske Truck Rental?
The open hours of Penske Truck Rental are as follows:
"- Tuesday: 7AM–7:30PM
- Sunday: 9AM–7PM
- Monday: 7AM–7:30PM
- Wednesday: 7AM–7:30PM
- Thursday: 7AM–7:30PM
- Friday: 7AM–7:30PM
- Saturday: 7AM–7:30PM
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