Platte City Self-Storage
92, Platte City, MO

Platte City Self-Storage Reviews

3.9 stars based on 20 reviews

Featured Comments:

• M

  Mari Falls

  5.0

  Nice people who run it...they keep the ground clean and well organized

• M

  Mary Morrissey

  5.0

  Platte City Self-Storage has all around great customer service!! I happened to get a flat tire and pulled into their parking lot. Andrew was eager to help me out and without hesitation changed my tire and got me back on the road! While it’s not storage related, I absolutely recommend them to anyone simply because of their amazing employees! Thanks again, Andrew!

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  Response from the owner

  I'm glad we were there to help!

• A

  Arthur Embry

  1.0

  Came to drop ppl off my truck. Debbie told me theg were closed to the public. I needed to do a walk around of the truck and get my copies of the paper work. I was told she was not coming outside and I had to drop paperwork thru the door. I understand the situation, but if you are open enough to let me pick up a truck, you should be open enough to close out account with me and give me my copy of the paper work. I dont recommend dropping your truck off to this location. Probably not a good idea to rent a storage unit from this location either. Business is business Act like it. Update: it doesnt matter. If you are open enough to take my money, you are open enough to do some simple paperwork so that i cant rest assured that im not going to be charged for things that are inaccurate.

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  Response from the owner

  Mr. Embry, you rented during the beginning of the coronovirus outbreak. You were rented a truck from outside. We did not open our doors to the public at that time. It was for the safety of our employees. The trucks come from a over the United States and people breathe and cough all over the steering area. Again, for the safety of our staff we do not enter the trucks without spraying them down. We were closed and you were told to drop the keys and paperwork in the door and we would close you out after the truck was sprayed. I'm sorry you were upset with this protocol, but this was what we were told to do. Thank you for your understanding in this strange time.

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