Movers

R+L Carriers
Industrial, Troy, NY

3.3
(48)Check map
  • Phone:
  • +1 518-843-5237
  • Website:
  • https://www2.rlcarriers.com/
  • Address:
  • 10 E Industrial Pkwy, Troy, NY 12180
  • Reviews
  • Map

R+L Carriers Reviews

3.3 stars based on 48 reviews

Featured Comments:

  • P

    Peter_Type_Beat

    1.0

    UTTER FRAUD of a company. Can’t select zero stars but this was a complete failure case. Hired to “deliver” a sink and dropped it off on the side of a highway at the end of our driveway. Single driver bullied my partner, who is working from home, into allowing him to drive away without speaking with anyone at his company first. I spoke with a representative, Polly, who hung up the phone after telling me they would have dropped it without a signature anyway, and they have “no responsibility for any damage and to take it up with the company we bought the item from.” Driver did not even allow my partner to inspect for damage before he peeled out. HIGHLY ADVISE YOU NOT TO USE THIS COMPANY FOR ANYTHING, they are reckless and do not care whatsoever for you or your property. Complete failure to ACTUALLY DELIVER THE ITEM TO THE PROPERTY.


    Response from the owner

    We are sorry to hear you are frustrated with us. We would like to follow up with you; however, we will need a few more details in order to investigate the services that were ordered for you. We invite you to provide more information on our R+L Cares forum, specifically designed to bring issues to our leadership teams for immediate review. Visit us at https://rlc.com/contact/rl-cares with your PRO (tracking) number for assistance.

  • h

    hayden sias

    5.0

    My delivery came today from R+L. She (driver)was walking the pallet and jack to my vehicle without me even having to ask. She was really nice and knew her stuff. I am sorry I didn't get her name to put in the review. Nice job.


    Response from the owner

    Hayden, thank you for the five stars! We appreciate your review.

  • N

    Naomi

    5.0

    I had a pleasant experience today with one of your delivery persons named Justin. Justin went above and beyond what he had to do to help me with the delivery. He made my day easier and for that I am very grateful.


    Response from the owner

    Naomi, thank you for the great review! We will make sure Justin is recognized for his stellar work.

More reviews (2)

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FAQs

  • 1. How to Contact R+L Carriers?

    You may reach them by dialing this phone number +1 518-843-5237. Alternatively, you can visit their website to find email contact info.
  • 2. What Do People Think About R+L Carriers?

    Check out one of the customer feedback on this mover below.
    "UTTER FRAUD of a company. Can’t select zero stars but this was a complete failure case. Hired to “deliver” a sink and dropped it off on the side of a highway at the end of our driveway. Single driver bullied my partner, who is working from home, into allowing him to drive away without speaking with anyone at his company first. I spoke with a representative, Polly, who hung up the phone after telling me they would have dropped it without a signature anyway, and they have “no responsibility for any damage and to take it up with the company we bought the item from.” Driver did not even allow my partner to inspect for damage before he peeled out. HIGHLY ADVISE YOU NOT TO USE THIS COMPANY FOR ANYTHING, they are reckless and do not care whatsoever for you or your property. Complete failure to ACTUALLY DELIVER THE ITEM TO THE PROPERTY."
  • 3. Where Is R+L Carriers?

    R+L Carriers is at 10 E Industrial Pkwy, Troy, NY 12180. Just use the map above to locate the best way to get there. If you are planning to relocate far away, you may find the finest long-distance moving company from NearbyMovers.
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