Student Movers
Airport, Aurora, CO

Student Movers Reviews

3.1 stars based on 14 reviews

Featured Comments:

• C

  C Malloy

  1.0

  After sharing a bad experience with previous movers... I was assured this move would be different, but alas I have been screwed over again. The loading into the truck itself went just fine. Everyone was very nice. Afterwards, I was asked to sign all the documents, very high level explanation of them, and it felt very rushed. Inventory list, I was told to initial confirming these are the items picked up, ok, signed, onwards. Tonight, after reconciling the inventory list with my own list in Excel, I noticed these codes next to the items. Finally figured out what the codes were - condition of items on origin - and noticed.... EVERY single piece of furniture had "Scratched - top, side," sometimes on the legs, other times SOILED. Each of my mattresses and my couch say soiled! And if you even question if my things are soiled and scratched, tell me why in the hell would I be packing a soiled couch and two soiled mattresses to move across the country!? Brand new JUST out of the box furniture says scratched!!! I feel so incredibly jipped by this, and furious that I trusted AND TIPPED these guys after this. Absolutely no different than any other shady moving company looking to cover their butts. Couldn't be more unhappy.

• E

  Erin Sudolcan

  5.0

  I recently used Student Movers for a local move and I couldn't be happier. Everyone from the administrative staff I spoke with on the phone to the two men completing the move were courteous, efficient, and knowledgeable. Each staff member already had answers to questions I didn't even know I should ask and quoted a reasonable price (which was then upheld). I cannot stress enough how respectful the two men moving our belongings were, their consideration of being present precisely at the time given by phone, and finished within the two hour period needed. I especially appreciated the follow-up phone call a few hours after the move was completed inquiring about the quality of service. Thank you Student Movers for a wonderful moving experience and I look forward to working with you in the future! (I'd like to add a quick side note as well that this is the first public review I have ever left. Their service was that exceptional.) Thank you again!

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  Response from the owner

  Thank you so much for taking the time to write us a positive review! We appreciate it and will be sure that everyone in the company know what kind words you wrote about us. We truly appreciate it!

• A

  Alli Andress

  2.0

  I used Student Movers for moves in the past and was always content with their services. However, my fiance and I had a big move this past week and we could not be more disappointed. The first 2 hours, the moving team was working quickly & efficiently. Then everything slowed down. The moving team took almost an hour for lunch when they told us it would only be 30 minutes. Additionally, they left some things that were supposed to be moved to the new place at the old place. In the end, our total cost was 50% over the estimated cost. When I called Student Movers to discuss this extreme discretion in the amount due (especially since the moving team began wasting my time only 2 hours into the move), I was given a hard time about following up on this matter and was given attitude about everything. Honestly, I thought the point of using a company's services over & over again was that you were treated well for loyalty. If you're considering using Student Movers, I'd advise against it.

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  Response from the owner

  Dear Alli, We appreciate your feedback and your review as it allows us to make changes internally to offer better solutions to our customers. We are very sorry to read that you weren’t extremely satisfied with your move. Student Movers is making every effort to train our crews in efficiency and we have now implemented courses that are required for all crews to pass with 100% in quality management scores. Thank you for your review as it helps us to ensure that we are taking the proper measurements to ensure that we are exceeding our customer’s expectations. - Management

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