TWIINS Relocation Stockbridge peachtree Movers
Andrew, Stockbridge, GA

TWIINS Relocation Stockbridge peachtree Movers Reviews

3.1 stars based on 21 reviews

Featured Comments:

• A

  Autumn Smith

  1.0

  WARNING! Do not use Twins Relocation!!! As someone who worked in customer service for years and knows the difficulties that come with working in close contact with people in high stress situations, I rarely leave bad reviews. I am only doing so now because I feel I have been left no other recourse. I spoke to Kelly 11/11/21 about our move, and we agreed on a date and time. The time was 8-9 am on the 18th. At 9:25 I messaged her concerned about where the team was. She told me the time was supposed to be between 9-10, but they were running late and they’d be there by 10:30. At 11 she told me they were 10 minutes away and were late because they needed to get fuel and water. The movers were highly unprofessional and kept asking me for water. Of course I gave them water but was confused as to why they wanted it, since it was one of the many excuses for them being so very late. Once we got to our new location, things were unloaded quickly, and that’s when so many issues were discovered. They dragged our mattress across the floor, staining it badly. They bent our motorized bed frame, one of our side tables was broken, and worst of all we discovered our dining room table was missing completely! I called Kelly to see if the table had been left on the truck (it was one of the first things loaded and I remember one of the workers thanking me for taking the legs off so it would fit out the door), but I’ve had no response from her on either her work number or the office number. I’ve left Kelly daily voicemails, calls, and texts for the past 12 days begging her to call and have been ignored. The only time that my phone calls have been answered were when I called from a different number, at which point I was hung up on. Not only are the workers highly unprofessional, but so is Kelly. I’ve even gone by the office two different times and it looks like they don’t actually use it. I want to talk to someone either on the phone or preferably face to face and work through these issues!

• S

  Simone Desir

  1.0

  I had hired this company to move before. It was a pleasant experience but the second time that I hired this company was a total disaster. The movers were not professional. They broke a piece off my piano and the legs off my armoire. The owner was made aware and she promised to have them repaired. It has been 10 months and I still have an armoire upside down in my living room because it is missing 2 legs and a chunk off the bottom of my piano. The owner will not pick up when I call and does not return my phone calls. So I will definitely not use them again.

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  Tammy Moser

  5.0

  Ok let me clarify something. Twins Relocation is not, I repeat is not, Peachtree movers!!!I don't know why they are showing up like this review is doing! But I can say they aren't affiliated with TWIINS! Now to my review of Twiins Relocation, this is a great company to have all your moving needs met!! Kelly Wilson is wonderful an can handle many things and any problems that may arise. I will tell you if you are needing to move then you need to call TWIINS Relocation. This company is very professional and they get the job done...

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