U-Pack
Tidewater, Oakland, CA

U-Pack Reviews

4.3 stars based on 81 reviews

Featured Comments:

• J

  James Castle

  5.0

  My experience using U Pack was pretty good, There was a bit of a mis-understanding regarding locking the trailer (you use the lock that comes on the trailer) I was told by the driver that dropped it of to use a combination lock. other than this it went smoothly.

• C

  Claire Dougherty

  5.0

  We just completed a move from coast to coast. I couldn't have been more happy with U-Pack, an exemplary experience all around. Every step, I was able to connect with a service rep quickly without waiting. Great customer communication from the initial quote, to follow-up questions (both via email and phone) to the texts about pick-up and delivery. Always on time, and they did everything EXACTLY as we discussed. On both ends, the nice delivery men helped with the ramp and with installation of the separation panels. I found this company to be reliable and flexible. The move took over 2 weeks (bc the delivery time does not include weekends), and you get 3 days (usually more with the weekend, to pack and unpack). Just be aware-- this is a BIG freight container, much bigger than I envisioned, and be prepared to stack high, using bungees and straps (not provided). Some of our stuff shifted and fell due to our less than stellar packing method. (NOTHING broke!) We also lined the bottom with flattened cardboard boxes. I would highly recommend this company.

• D

  Dan McCready

  5.0

  My experience was 100% perfect from start to finish. I actually hired a moving company, United Transportation and Moving out of Los Angles. I had 3 estimates with the last one with me on the phone for 1 hour showing all that was being moved! When they came they brought to small of a truck and had leave for hours and return and still didn't have enough room. I was forced to choose what I was going to leave! And they Doubled the estimate from 15,800 to over 28,700$. ABF upack was direct with the cost and said I could usr as much or as little of the trailer and that was all I would be charge for. I moved from Windsor, Ca. to Roaring Spring, Pa. and the cost high estimate if I used the whole trailer would be 7,200. They dropped off the trailer and we were able to pack in 6 hours and the picked it up the next day. It was in Pa. within 1 week. I will any time I move or my friends I will recommend them to anyone and ALL. They NEED to Advertise more. Everyone I dealt with was friendly, helpful and kind. and very professional. I wish I would have k now about them years ago. Dan McCready

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