U-Pack
Springhill, North Little Rock, AR

U-Pack Reviews

4.2 stars based on 49 reviews

Featured Comments:

• A

  A H's

  4.0

  Their process is streamlined, which is good. They use quite a few subcontractors so be ready to talk with reps from several different companies. BIG WARNING -- if your goods are going into storage at the destination, be aware that they may not be able to take their trailer away on the same day (after unloading), so make sure that your storage location can accommodate a parked trailer for a night.

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  Response from the owner

  Thank you for moving with us, A! We are happy you had a good experience and appreciate you taking the time to leave us a review. Enjoy your new home!

• M

  Melody McLemore

  5.0

  U-Pack is the best choice for any move. They are efficient, courteous, respectful, flexible, and affordable. We had a great experience with U-Pack. Everyone we dealt with from the woman who did the original booking, to the dispatchers, and trailer delivery and pick-up drivers were very kind, accommodating, and helpful. It was so much better than driving a large truck ourselves and less expensive. I would use U-Pack again without hesitation. They truly made a very stressful thing like moving much easier for us. Also, you only pay for the space you use in the truck, so we got charged even less than expected. Win-Win-Win!

• B

  Billy Fan

  5.0

  My experience with U-pack was awesome, superb, couldn't be happier. They have wonderful online estimation tool, and the moving consultants over the phone was super helpful. And the price is much lower than traditional moving services. Well, you do need to work out quite a bit on loading/unloading, but you can also buy their loading/unloading help. They deliver the 26' (or 28' ? can't remember) ABF trailer at your house, and you have 3 business days to load (3 business days, so if you have it delivered after Wednesday, you actually got 2 more free weekend days). It's very convenient. The loading ramp is also very good designed with anti-slippery feature. Only thing is that I hope they could have the electric up/down platform. And they have markers on the side board of the trailer so that you know exactly how much you used. And they charge by the linear footage you actually used. So pack your staff as high as you can to save money. They deliver and pick up on time and you can customize your request, for example, deliver to a local storage unit instead of your home.

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