1-800-PACK-RAT Moving and Storage
Bank, Cincinnati, OH

1-800-PACK-RAT Moving and Storage Reviews

4.2 stars based on 37 reviews

Featured Comments:

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  Abigaile Amberi

  5.0

  Hard working, competent people who communicated with me every step of the way so I didn’t need to sit around worrying whether or not I’d ever see my stuff again. Couldn’t believe how quickly my container arrived. I was sincerely ready for a 2-3 day delay, but they showed up right on time. That should tell you enough.

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  Response from the owner

  Thank you for posting your positive review, Abilgaile. Our team here at 1-800-PACKRAT is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.

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  Andrew Tran

  5.0

  We have used PACK RAT three times to move. We have had nothing but good experiences with this company. Their containers are always clean, easy to pack, and totally functional for us. We are hoping this is our last move BUT if we have to move again we will absolutely be going with PACK RAT.

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  Response from the owner

  Thank you for giving us a 5-star rating! We are so glad that all your moves with us have gone so well. We hope you don't have to move again, but if you do, we would be overjoyed to work with you again!

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  Kent Breuer

  5.0

  So, we ran into a minor complication during the moving process, which usually would bump my rating down a star or two, however they handled those difficulties with such expertise that I cannot in good faith take off any stars. If anything, they proved their excellence by resolving a difficult situation instead of crumbling down and deflecting the blame.

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  Response from the owner

  We are sorry to hear you had some issues during your move, but we are happy to know we were able to resolve them quickly for you!

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