A Storage West
Elmcrest, Mountain Home, ID

A Storage West Reviews

4.4 stars based on 22 reviews

Featured Comments:

• M

  Michael Gaetani

  5.0

  I would recommend motion storage. Their prices are the best in town and the woman (manager) at the front desk is very nice! She goes out of her way to make sure you’re happy. She is the only employee so sometimes she doesn’t get to the phone right away but she always follows up! Their facilities are older but very clean when I moved in.

• J

  Joseph Adu

  2.0

  I rated this place two stars because of Shannon who is one of the managers there, great customer service, and the low price. I cant say the same about the storage unit! I had an end unit and I left my household goods there for a year for military training. I was changing military bases and the Air Force (AF) contracted a moving company to pick up my stuff. I recieved an alarming phone call from the AF reps saying that the movers refused to pick up my household goods because rat feces was everywhere, it was more of a health concern for them. The AF quality control officer came to evaluate the facility and verified the movers statements to be true and found a structure flaw in the corner. There was an opening in the corner that you can see when its sunny outside reflecting in. Didnt notice before when I moved my stuff in because it wasnt that sunny out. The rep stated the rodents more then likely came through the opening with ease, not to mention the facility is located by an open field. I went to talk to management about it and they stated since I declined the storage insurance there not responsible, which I agree but at least they can give me my rental money back because no one goes looking to rent a storage unit with an opening! Shannon asked the owners about my request and they declined, which I consider not very reasonable! Now Im stuck with potentially owing the contractors for their man hours and waisted time via the AF a case still pending. I also have to live with the fact I paid this buisness a year for an open space where rodents had the freedom of coming and going as they pleased, damaging my couch and mattresses I had to discard! If you plan on using this storage unit I strongly advise thoroughly looking inside and out for structure weakness; opt for the storage insurance, and dont get a end unit!

• M

  Monkaround

  5.0

  Its a good place to store your stuff and if needed you can even store your semi there

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