AAA Moving and Storage - Moving Services
610, Enterprise, AL

AAA Moving and Storage - Moving Services Reviews

3.9 stars based on 40 reviews

Featured Comments:

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  Tony Bag-o-donuts

  5.0

  Over the last week I’ve been trying to accomplish a move of over 8000lbs from my house across state lines. AAA movers completed this for me exceptionally fast and in a professional manner. Our team consisted of Derrick, Jordan, and Marcus; they were the greatest! They were professional and dynamic problem solvers, they constantly worked on the move and knocked it out of the park. Not only that, but they’re stand up guys as well. I would pay them to move my stuff anytime. AAA Moving, you’re lucky to have such exceptional people working for you.

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  Megan Clark

  1.0

  The most unprofessional moving company we've ever used! Not only do they take multiple days to pack your house, they only work for 4 or 5 hours (10am-2pm) with an hour lunch break. Some of workers were complaining while also taking personal phone calls or playing on their phone most of the time. We're military and we were told it was only going to take 1 day to pack our stuff (like normal PCS moves) and because they didn't get anything done it took them 3 days to pack everything. We were almost late for the date we had to be at our next duty station. The only good worker was Sal, if it wasn't for him I don't think anything would have been done.

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  Response from the owner

  Good Afternoon, Megan My name is Howard and I am the owner of AAA Moving. I am very sorry we failed to meet your expectations. We have pulled your file for review. The first thing we found was that your shipment was estimated to be only 6000 pds. It ended up being 8000 pds, which required more time than we thought. However, with that said your move was scheduled to start on the 10 and finish on the 15. Your husband contacted us on the morning of the 10 and canceled for the day. WE Still completed your job by the 15th. Also please note, Your shipment went to Alaska and required more than one day to pack. I am sorry you are not happy. And I know we can always do better, but we met our target date. Please feel free to call me 334 389 2416

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  Matthew killen

  1.0

  Courteous movers, but more than a few broken items once unpacked, and many of the boxes were carelessly stuffed to the point of being crushed in the crate. No care for packing artwork or things of sentimental value. Would stay away

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