AAction Movers Of Nevada
Escondido, Las Vegas, NV

AAction Movers Of Nevada Reviews

4.7 stars based on 119 reviews

Featured Comments:

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  Maureen Shreve

  5.0

  I was very happy with my move and movers. They showed on time and ready to go. They were very friendly and helpful. We talked and laughed. I was very pleased with the speed they had in moving us out and into our new home. Everything was moved with no issues in record time.

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  Response from the owner

  Hi Maureen, Thanks for the great review! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.

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  Meredith Swinson

  5.0

  The crew that unloaded our belongings were so conscientious and took there time as we checked every item off the list. They had hard time trying to get into our gated community, but didn't give up until a solution us found. I would definitely recommend them to others. Thanks for your hard work.

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  Response from the owner

  Thank you for your review and recommendation, Meredith. We're glad to hear the crew took good care of you. We'll make sure to share your feedback with team

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  Sarah M.

  1.0

  UPDATE 12/16/19 - I did finally get a check for a couple dollars shy of what I submitted for. This was after a lot more back-and-forth. It's nice to get the payment back but I still had such a terrible experience that I doubt I'll hire them again. UPDATE 10/27/19: Lowered from 2 stars to 1 star. They have ignored me and given me the runaround on my claim for the items they damaged and lost. I’ve had to constantly email them for updates & they’ve made no progress in almost 3 months of having an open claim for just a few hundred dollars. That’s ridiculous. 08/15/19 - asked to file claim for broken items 08/26/19 - followed up because I still hadn’t received info on how to file claim 08/26/19 - Received incomplete info & asked them to clarify a few things. Was ignored & got no reply, so I left my reviews. 09/16/19 - Received an email out of the blue that just said “submit claim” & literally nothing else 09/21/19 - after some back and forth, got the info I needed & finally was able to submit the claim 10/07/19 - Emailed to follow up because I hadn’t heard anything 10/07/19 - Was told I needed to send the photos again because they couldn’t open a zip file (which suggests they hadn’t even looked at the claim before I emailed to follow up) 10/10/19 - Sent them the photos again 10/17/19 - Emailed to follow up because I hadn’t heard anything 10/25/19 - Still haven’t heard anything & I officially give up This is truly unacceptable. It seems to me like they just wait around for you to give up on your claim. The lack of professionalism is staggering. I can’t bring myself to recommend this company to anyone. I’m flat out disgusted with the poor customer service. If you do hire them, pray they don’t break anything because your claim will probably also be ignored, just like mine. ORIGINAL REVIEW: I'm very frustrated and disappointed with AAction Movers. Not only did they break several of our things, but we ended up paying as much to move 15 minutes down the street as we did to move across the country. That's just ridiculous. They started out wonderful. We got the quote and it was pretty high, but the person who helped me out was lovely. I figured we would come in under the bid since we really don't have that much stuff, and since these bids usually come in a bit high. The packers also helped us reduce the costs by using fewer boxes and less paper. They were jovial and helpful. They kept reassuring me that they were helping cut costs. Moving day, the guys who came were very polite but pretty slow. I'm a little worried one of them came to work with a hurt back, and that might be the problem? I honestly don't know. It somehow ended up taking the entire day to move, and they left our doors open the whole time, which made our energy bills at both places ridiculous. The final cost came in HIGHER than the bid, over $3,000, to move 15 minutes down the street. That's just insane, especially after practically everyone I spoke with face to face kept assuring me they were helping me shave off some of the cost from the total bill. What's more is I found several things broken, including two important statues and several of my bookcases. Photos attached because at this point I just have to assume nothing else will be done with them. When I tried to file a claim, I was routinely ignored. I don't know if it's a communication thing or if Sherri just doesn't reply to emails, but nothing has happened and we've been in our new place for 6 weeks now. Their claim policies are also frustrating. If you want to get any of your money back, I hope you have a receipt for everything you've ever owned AND a link to where you can buy it now, just in case it might break! When I pointed out that I don't have a receipt for everything I've ever purchased, my email was just ignored once again. I'm sick of emailing them to ask what the status is on my reimbursement. I'm just astonished at the price and the lack of professionalism after they have your money.

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