Ace Moving & Storage
Melrose, Roanoke, VA

Ace Moving & Storage Reviews

4.7 stars based on 235 reviews

Featured Comments:

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  Sam Gragg

  5.0

  We moved long distance from out of state into the area using PODS containers. We have made many household moves across the country and internationally and so have collected a lot of items. We researched online for help to unload the two containers and found Ace. There's nothing but complements to them for work they delivered. They were price competitive and their experience was clear when planning. However, their team was the jewel. They arrived on time, they listened and put boxes where we had asked them to, they were cautious and respectful of our belongings and worked hard. One piece of furniture in particular was an antique cupboard. It is large and heavy but the team carried it up stairs getting it into place with the most care. We can't understate their professionalism and ethics. Thanks for getting us into our new home.

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  N Parks

  5.0

  Ace Moving & Storage was attentive to the details of our move. When bad weather was predicted, the move date was rescheduled quickly and efficiently. Scheduling and payment arrangements were easily handled with Josh on the first call with follow-up by phone and text. Text message reminders were sent in advance of the move date to ensure the move was on track. C. J. and Austin called the morning of the move to let us know they were on schedule for pickup. They were friendly and professional from pickup until the last item was unloaded at the destination. Everything was handled carefully--no breakage or accidents! Fast, efficient and affordable service is what you can expect from Ace Moving & Storage.

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  Response from the owner

  Sometimes the weather can throw a monkey wrench into our plans. Happy to hear that a reschedule was possible and that we were able to take care of your move. Thank you for choosing Ace Moving and Storage.

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  Carol Billiel

  5.0

  We had a long distance moving experience with Ace in October 2021. We were extremely pleased with the team that provided the service. They kept in contact when they were going to be at our home to pack and through out the whole move. Also very prompt, polite, careful and made our stressful move easier to deal with. We got so busy getting settled in our new home that I am just now getting this review in so others will know how dependable, honest and affordable this company is. Thank you for your service it is greatly appreciated!

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  Response from the owner

  Long distance moves can be stressful. Glad to hear that all went well with your move.

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