Ace World Wide Bloomington/Normal
Washington, Bloomington, IL

Ace World Wide Bloomington/Normal Reviews

3.9 stars based on 12 reviews

Featured Comments:

• L

  Linda Showers

  5.0

  We could not have been more pleased with the loading crew that Ace World Wide out of Bloomington sent - Eric Johnson was our driver/Foreman [a true servant leader] and Roland, Tre and Bill were loading. They were all amazing - such professional gentleman, so polite, so concerned about our belongings and just a delight to work with. We didn't have one thing damaged and I know it's because of their care in loading those items correctly. I should also say that Scott [our sales rep] was really fun to work with on the estimate and very responsive on packing questions [Ace also happened to be the cheapest option.] Overall, our move could not have gone better in terms of timeliness, no damage and the best loading crew & foreman you could ask for. I highly recommend Ace Worldwide & this crew & foreman. Thank you gentlemen & God bless you all. Ph 1:3

• c

  coupon mail

  1.0

  Even after reading through bad reviews about Atlas & Ace World Wide, I decided to go with Ace world Wide. Booker assured me that quote estimate is right and covers packing of all the stuff including 3 TVs. I have a proof of email conversation with Booker. When Move coordinator called me and looked at the quote, she said that this quote needs to be revised because it has only 1 TV. Again I went back to booker to double confirm that previous quote provided by Booker is valid and he assured me again that there is no need to revise it. They will pack and transport our additional 2 TVs for free. I believed them again. One day before the scheduled delivery, I got an email for the payment. I got shocked when I show the invoice. The invoice had a charge of $613 for packing of 2 additional TVs. Wowwwwww. I could have bought 2 brand new TVs for the price of $613. I emailed back to Booker and Coordinator about this. They said the charges are accurate and we cannot adjust it. The packers packed 3 TVs so you will have to pay for 3 TVs. I had to pay full amount or else they would not deliver/release my stuff. There was no time to fight because It was just one day before delivery. Such a big liars. They do not have ethics. I will not use Atlas & Ace World Wide again and I will also warn other people to not use this company. This company should not be in the business.

• M

  Matthew Bakker

  1.0

  We had a very negative experience with Ace World Wide. Most significantly, our stuff arrived 16 days after the end of the quoted delivery window. It was nearly impossible to get any helpful information in the meantime, and nobody seemed to be working to recruit a driver and get our things moving; everyone was just waiting for something to happen, which was extremely frustrating. There is more, but delivery this late is enough to warrant a 1 star rating. We could have done the job ourselves for half the money, half the stress, and in a more timely manner.

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