Adco Van & Storage
Tek, Crystal Lake, IL

Adco Van & Storage Reviews

4.7 stars based on 15 reviews

Featured Comments:

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  Tom Greeno

  1.0

  We had the one major move of our lives after 33 years of living in our home. The bid was the lowest and the service offered seemed comparable but we had major issues. First, the resources for the move were underestimated and it took 3 days to pack our furniture. Second, upon delivering our furniture there were adequate resources but furniture and boxes were not placed as directed causing a great deal of confusion for us after they left and a lot of work for the two of us to move heavy boxes and furniture to the proper rooms. Third, and most disappointing, was the damage to our furnishings: a chip in a painted Demilune; a split post on our very expensive four poster bed; a piece broken off on a gate leg table; and damage to a chest of drawers. When we put in our claims we were told that they did not do the damage and it would not be covered. For a quality furniture repair expert these repairs would not have been expensive and could easily have been performed by Adco but they have not taken responsibility for their mistakes, a normal cost of doing business. Price matters but quality, integrity, and service matter more.

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  John H

  5.0

  First rate job all around. Estimate was accurate and fair. The company kept me advised every step of the way. The Driver, George Simmons, was on time, courteous and professional. The truck was loaded quickly and correctly. When Hurricane Irma delayed the move in date, the company was very accommodating. They arrived on time, quickly moved me in and left. If I ever move again, this is the only company I will use

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  Response from the owner

  John, thank you for the review. We are happy that everything went smoothly even though the hurricane caused a delay. Please let us know if you need any additional assistance and good luck in your new home!

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  Thomas Gibson

  5.0

  Made a long haul move with United/Adco. Great service all the way through. Good office support and movers and driver were excellent. Same driver at pickup and drop off who knew what we needed and managed and worked with both crews on each end well. First long haul move and we were pleasantly surprised.

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