Affiliated Van Lines Of Lawton Oklahoma
Washington, Lawton, OK

Affiliated Van Lines Of Lawton Oklahoma Reviews

2.7 stars based on 54 reviews

Featured Comments:

• K

  Keegan

  2.0

  We just had our house loaded up and crated. Read the reviews while watching them work and can say it was a terrible experience just like most of what I read. The guys were nice, but left their truck running out front blasting music for hours, which I'm sure all the neighbors were thrilled about. The crates already had mold on them, so that was awesome for loading our mattresses (or ANYTHING) into. One of the guys were literally punching and kicking our mattresses into place in the crate. Noticed they were dragging things to the truck instead of carrying, so we sat in a chair outside and magically they fixed that major issue. Damaged our door taking a treadmill out and as the scratch happened the guy says 'get some,' floors are terribly scratched, and I'm sure most of our packed stuff will be in terrible condition when we see it again in months. Thanks Army for using a 2 star company.

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  Response from the owner

  Keegan, we aim to deliver a premier moving experience. We’re sorry to hear about this and appreciate you taking the time to share this information. We would like to take further look. However, we're unable to identify you based on your review. At your convenience, please call United Customer Care at 800-948-4885.

• L

  Lori Jeffers Watson

  1.0

  We know them personally . Got quotes from others , they were no cheaper but we thought give the money to a personal friends business . Lost 75,000 (more but stopped at that on claim ) … it’s a scam !!! Now they won’t help get it rectified . Lost all my childhood items and husbands furniture , things that can’t be replaced . I heard the girl in his office “Sabrina Gates” tell the driver that she knew the inventory was messed up and that she would let the owner know , meaning she knew the items were not there . We have exhausted every avenue and now we are at almost four months so going to hire an attorney to sue the company , the owner and the girl in his office personally . Never sued in my life but I truly believe that is how he has made his money my scamming and taking expensive items . We spent around 15k of our personal money (including storage in his facility ) to have bird poop on what we did receive and no remotes , cords, etc delivered. It’s just funny to me how the expensive items “didn’t make it “.

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  Response from the owner

  Thank you for providing the feedback, Lori. We aim to deliver a premier moving experience, and we apologize this wasn't the case for you. Please continue to work with your claims representative with any further questions or concerns.

• R

  Richard Lynch

  1.0

  This is my first review ever. I am taking the time to write this review because of the horrible experience I had with this company. My house hold goods were scheduled to be picked up on a tuesday, when the truck arrived they told me that they went over weight on the previous move and did not have enough room on the truck for our stuff. This meant we would have to do an overflow shipment. That wasnt too big of a deal to me. Affiliated said that they would be by the pick up the overflow at around 1pm. After waiting and numerous calls, 2 men showed up at 9pm. It was so late, that all they did was an inventory. They insured us that someone would be by firsy thing in the morning. Well, they didnt show up until about 1130 and thats where the real problems started. The two individuals who showed up to load our last 2k lbs of mostly furtinure, took about 6 hours to do so. They were also extremely unprofessional. They fought and cursed at each other the whole time, and at one point were yelling at each other in our front yard. The driver, when taking apart our desk was beating on it and broke it so bad that we cant put it together anymore. When our overflow shipment arrived. Our driver told us that the forklift operater in his fascility told him that when he offloaded the crated from the truck coming from affiliated, they were so badly broken, that they had to put our furniture from one of the three crates on pallets. The driver that picked the three crates from affiliated also said that he got the crates from affiliated badly damaged and he had the documentation to prove it. When opening the 3rd crate all of our stuff looked like it had been thrown into the container. Litteraly thrown on top of each other. Our 800 dollar rowing machine, our lawn mower was put in sideways so that oil drained into the carb, our 300 dollar blackstone grill was badly bent. How can any moving company allow a crate to be packed like this. Avoid at all costs. This was a military move, so I cant pick. However, I will be making a formal complaint.

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