Aires
Center, Pittsburgh, PA

Aires Reviews

3.7 stars based on 38 reviews

Featured Comments:

• T

  Thomas Jochum (islandtime100)

  1.0

  Last minute price changes of less than 48 hours before I moved of double! Our family was moving from the West Coast to the East Coast and we were completely given last minute price increases and out right lies. Aries refuses to acknowledge their mistakes and give the blame game run-around. Avoid these folks like the plague they are. My company hired Aries as a part of a relocation benefit and then asked my new employer for more money for which my employer rightfully declined. These folks had a negative impact on my new job, relocation process, and most importantly my wallet. Hire North American Van Lines or Budds Van-lines directly and avoid Aries at all costs.

• B

  Bryan Davis

  1.0

  Everything started off great but just has progressively gone downhill. This company outsources everything, so you don't actually know who is going to move your things. My new truck was damaged, and the third party refused to pay. We had missing and damaged items for which another third party refuses to pay completely. The process was very disorganized. I was told in one case that something would not be moved, then that it would, then that it wouldn't, and then that it would again. We almost had a big problem on move day because of that. They even took off the handles of my new fridge and then lost the screws. We finally found them in different places. Aires also provided an estimate on a monetary benefit I was to receive and then provided something much different. If they're calculating it they should be able to provide accurately what it is. The service I had from Aires over the phone was very kind and professional, I will at least say. But the disastrous overall experience and the rude and unprofessional service of the third parties ruined everything. I would advise you conduct your own move on skip on this "benefit" your company offers.

• L

  Libby Rens

  1.0

  The process of relocation includes short timelines, moving, leaving a job, starting a new job, learning a new city and state, finding a new home, and adjustment of a pet; all of which are very stressful. The relocation companies I have worked with previously had greatly reduced my burden and stress during these times. However, my experience with Aires has exponentially increased the stress associated with relocation. From initial contact until now, weeks after starting work, I continue to have issues with the service (or lack there of) provided by Aires. My mobility specialist lied several times, refuses to answer emails or calls, did not initiate tasks until pressed (contacting moving company, scheduling home survey, informing me of moving date, and more). I keep thinking I can just hold out and it will be done, but then new issues arise.

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