Allied Van Lines
Frontenac, Naperville, IL

Allied Van Lines Reviews

2 stars based on 3 reviews

Featured Comments:

• D

  Dupage Vacuum

  1.0

  STAY FAR AWAY!! I really have no idea where to start. EVERYTHING went wrong, If you can picture the worst moveing experience. that was it. one thing that I have to say is they used unrepeatable spanish slangword among other derogatory words at my little sister thinking we didn't understand spanish. broke stuff, put gashes in the walls, were leaving and the place we moved into, most of them were sitting outside laughing rather than moveing. threw the furniture in one room on top of eachother, they moved a table that had my gameing computer worth north of 5k droped it on the floor breaking it. they said they would bring boxes they never did. Then said they would not take anothing that was not in a box so they moved hardley anything. luckily I had a Transit Van so we had move everything ourselfs it took up about 15 trips. they dumped all the clothes on the ground. I refused to sign the piece of paper that they did the job and didnt damage any walls, because they did he tried to get me to sign it right next to a huge gash they made. then trying to call customer service was a joke. they just gave us attitude. They cost us north of 20k in damages. waiting to talk to someone about the job and try to deal with insurancce they started sneakily takeing out small amounts of money when we found out we put a stop to it and now they are trying to take us to court. Movieing is not a fun experience and they made it hell for my family so I am glad they want to go to court so we can couter sue them and they can hear my familys story. Oh and they came back from lunch impaired. I do think I could have let all this go but calling my little sister a ______I cant let it go. HORRIBLE

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  Response from the owner

  Hello. I believe this review is meant for another moving company. We have the upmost standards in moving and this doesn't sound like anything we would ever do. But if this is for interstate moves please reach out to customer services at 800-470-2851 and please have your registration number ready. We need to know you name so we can look into this. If this is for a local move please reach out to your local agent.

• N

  Nicholas Waymire

  1.0

  Don't Use North American, they have great up front service, but as soon as you have a problem, they won't return phone calls or emails. These guys ripped me off and I have a complaint into the BBB against them.