Bell Movers - Moving Services & Storage
5th, Coralville, IA

Bell Movers - Moving Services & Storage Reviews

4.6 stars based on 32 reviews

Featured Comments:

• W

  Wim Murray

  5.0

  We used Bell Movers twice as we had to move all of our things into storage for three weeks before we could move into our new house. Scott Bell, Kobe and Randy were amazing! We picked (not intentionally) two of the hottest days of the summer to move. They worked non-stop, made sure our items were wrapped well and protected, and remained really positive even with a heavy piano to get up front porch steps. I appreciated the safety precautions Scott took, not only with our belongings, but also to make sure his employees didn’t get hurt. And when there was an issue with some damage at the storage facility, Scott took responsibility for it immediately and worked directly with the storage company to remedy it. Movers in general are expensive. But Bell Movers was worth every penny. And much cheaper than back surgery! I highly recommend them.

• G

  Gina Kutilek

  1.0

  Disappointing. We hired Bell Movers to move into our new house. We arranged for him to arrive at 9am so we could get the piano moved since the house was getting a home inspection and we couldn’t go inside after that. He had an issue with his kid’s day care and said he’d get there by 10. Stuff happens, I get that, but he arrived at 11:15am. And he was by himself with no help. My uncle and husband ended up helping him move our stuff which infuriated me because we hired him so that we DIDN’T have to move everything ourselves. We thought we hired a company, not one guy with a truck. When he got to our new house, he did a good job of moving stuff where we asked him to, and we paid him. It was tough to get ahold of him for the piano. He said he called us twice but we didn’t have any missed calls from him. I had to keep calling to nail down a time and date even a few days before. When he asked about payment I said since it was your fault that you were late and we couldn’t move the piano with the rest of our things, we assumed it would be free (business making things right type of thing). He said he didn’t move it because he didn’t have enough hands. So we were being punished because his workers didn’t show up? We ended up finding a different company to move the piano within the day and they did a fantastic job. Scott is a nice guy, but I would not recommend hiring him to help you move. To respond: Yes, we did research and thought you had good reviews. We asked multiple times if you were able to bring more people out. I could not reschedule because I have very few personal days to take each year. We got one call from you, otherwise we had to call you each time. We asked you about the piano because we wanted you to finish the job (again, we couldn’t get into the house after 9 and you arrived an hour after you said you would). If I knew you were thinking of the piano and move as two separate moves, I wouldn’t have wasted so many weeks to schedule it moving and would have just gone with someone who could do it more timely. I communicated by phone because it took you a very long time to respond to emails. Don’t tell me I didn’t communicate. I hope you take the feedback and improve for your future customers.

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  Response from the owner

  Thank you for the feed back. Ms. Kutilek I'm a Father and family man First. Second...What was your purpose of using Bell Movers anyway? Did you do your research? Unfortunately, if Bell Movers was a bad experience for you... why are you trying to get us too move an piano for you? Your Aunt and Uncle told me directly don't worried about the piano that day "thats a project to do later". I gave you an date and time to come back for the piano, it never worked out because ya'll was gone out of town. As a owner I took responsibility to make your move happen myself because I was short handed. I talked to you several times and stayed in contact with you every step of the way. Ms Kutilek you NEVER mention anything to me about your move, or issues you had and i gave you a cheap price. People like you make it difficult for a movers to do his job, because you simply dont know how to communicate and always ready too post a review... instead of expressing your thoughts and feelings on how your move was. I learned long time ago you can't make everyone happy, but the ones are happy with Bell Movers help us grow. It was nice meeting you best of luck in the future.

• L

  Lu Ann Frisch

  5.0

  We recently had friends making a big move from Iowa to another state. As a "going away" gift, we hired the guys at Bell Movers for two hours to do the heavy lifting for them. They moved the big items from the house on to the truck. I can't say enough good things about these guys !! Very pleasant to work with, very enthusiastic and hard working. They know what they're doing and are anxious to make it work the best way for you. I personally have some heavy furniture moving plans coming up in my future, and I'll call them for sure !!

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