Best Cross Country Movers
Ashley, Tampa, FL

Best Cross Country Movers Reviews

3.5 stars based on 107 reviews

Featured Comments:

• R

  Ray Lane

  1.0

  We contacted these guys to move my elderly mother-in-law from Salt Lake City to Atlanta. We were given "Spence" as the contact, who got us the price. We also paid extra to have the movers help pack some of the items into boxes. When the movers arrived, the price had magically doubled, and the movers refused to do anything unless she signed to pay that rate. We tried to contact Spence... no response. We contacted the main number, no response. The movers then loudly complained that they weren't paid for packing all this 's••t', which we did pay extra for. The movers had loud, foul mouths the entire time. But that is minor compared to the next part. The moving company leaves with all the items, and are supposed to be delivered in about 14 days. 14 days came and went with no contact about a delivery. We contacted BCCM (they told us only to contact them, not the actual moving company). We never were able to speak to Spence again (we were told he is the one we should always speak to), but another very rude woman told us they will tell us when it's delivered, and then told us to call the actual moving company. We then reached out to the actual moving company, and were told that the items were stored in Arizona. This went on for nearly FIVE MONTHS. During that time we were told theaters were already in Atlanta in storage, we were told they didn't know where they items were, and often we were just brushed off by the rude woman. At one point, we literally told them we were calling the police, if they didn't respond with where all of the items were. After months and months of this, they finally delivered the items... in pieces. Smashed pictures, broken chairs, and a very nice and expensive table table that was completely demolished. There were also items missing, and items delivered that were not ours. When we contacted them, the rude lady told us to file an insurance claim, and that the other items were ours, if they had our sticker on them. We have tried numerous times to try and get them to take the items and find who they belong to.... but those items are still in our garage. In speaking to the guys that delivered the items (they were hired just for the final delivery), they told us that they were hearing the same story from everyone they delivered to. Overall, these guys get -700,000 stars. They are disrespectful, they lie, they avoid you, they hire terrible moving companies to do the actual work, and they have 0 accountability. Avoid them like the plague!

• D

  Desiree Betterservice

  1.0

  This is definitely a “bait and switch” situation when you use them as movers. They lure you in with a basic very low price and then the day of the move, they come in and triple the cost. The movers are actually contractors so at that point you’re really in a no-win situation because you’re not even dealing with the company at that point. You’re just at the mercy of the movers.

• V

  Viva La Lilo

  1.0

  This company is a scam. Their customer service is horrible, they give you a price and when they come to pick up your things they charge you more "because you have more items than they thought." They told me they would deliver my items in 2-3 days as I only moved 8 hours away and it took 3 weeks. Several of my items are broken and many others are missing. This has been one of the worst experiences I have ever had. Do not hire this company, they are the worst.

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