Big Piano Movers Inc.
60th, Queens, NY

Big Piano Movers Inc. Reviews

3.7 stars based on 25 reviews

Featured Comments:

• J

  Jason Hart

  5.0

  I had an excellent experience with Big Piano movers today. Not only did they offer the most competitive rate, they were polite, professional, fast, and easy to communicate with. I am very pleased.

• P

  Prosper Pianos

  5.0

  I’m the owner of Prosper Pianos, a small piano store in Bedstuy, Brooklyn. For the last 5 years, Big Piano Movers have been my preferred movers. They are by far the most reasonably priced and most experienced piano movers in the area. Due to the nature of difficulty with piano moving, unforeseen circumstances can arise-rest assured that his crew is knowledgeable, experienced and kind. They will safely deliver your instrument. They are also insured (for buildings that require such certification). Some of the more disparaging reviewer‘s here fail to acknowledge that there are not a lot of other companies that do piano moving and typically charge almost double the rate-this company provides a vital service to musicians and institutions in New York City and I highly recommend considering them for a piano move.

• c

  cree8tive

  3.0

  If you want to pay to dealt with badly, then look no further. The first time I used them was WONDERFUL. They took great care of moving my piano to a temporary space in the midst of cold February 2021 weather. I tipped them beyond 20% and knew that I would return to them once I closed on the purchase of my house. Fast forward to the last week of June: we committed to move the piano to my new home on a specific date, specific time, and I was given a specific rate. I called on the morning of the piano move and was rudely told that it wasn't going to happen. Suffice to say, I was shocked. I told Frank I had taken off work and made other time arrangements. Instead of working with a repeat client to make this right, his customer service response was to hang up, not return my phone call or text messages. I'm giving 3 stars because the first experience was very good, but the 2nd experience was deplorable.

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