Burrows Moving & Storage Company
Clark, Chicago, IL

Burrows Moving & Storage Company Reviews

3.8 stars based on 57 reviews

Featured Comments:

• L

  Lynn Weddle

  5.0

  I have used Burrows moving company 6 times over the past 26 years. This last time was the biggest move--from Chicago to Savannah, GA--from a 7-bedroom home to a 3 floor townhouse with lots of stairs. We had an antique Steinway grand piano for them to move as well. We had 6 of Burrows best guys (Maurice, Juan, Ken, Bernard, Jason and Jesse) and they wrapped, padded and shrink wrapped all the furniture and lifted that grand piano out of one house and up 15 brick stairs to the other. They were just terrific. Very good work ethic. The only thing that broke was something I myself wrapped and packed! I highly recommend Burrows, especially if you have heirloom antiques and/or pianos. They treated our things as if they were their own possessions. (See the video on You Tube of them lifting the piano up the stairs--total synchronicity!)

• B

  Brian Funk

  1.0

  Absolutely Awful!!! Moved from Gold Coast to Bucktown. Left pick up site at same time as movers. Movers arrived 60-90 minutes after I arrived at drop off. Damaged numerous items in process. While watching the movers unload I saw that one was ripping my mattress as he forced it out of the truck. I told him to stop and he ignored me. Ripped a huge gash in the top of the foam mattress. His response was "Oh." I had to replace mattress for $1000+. I asked to be reimbursed for the mattress and other items and Burrows pointed to their contract that allows them to pay pennies on the dollar based on pounds. While I thought the contract was unconscionable I agreed to a reduced payment. Despite agreeing to the refund, Burrows never paid and has ignored all correspondence to date. Would absolutely not use Burrows EVER. If you do, you are taking a risk.

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  Sandra Angus

  5.0

  The 3 movers came same day - last minute. They were fast, efficient, and very careful in handling my items...especially my glass/fragile items. They are truly hard workers. I'd definitely use them again in the far future.

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