C&S Mini Storage
Park, Pullman, WA

C&S Mini Storage Reviews

3.9 stars based on 36 reviews

Featured Comments:

• E

  Elisabeth Avenell

  2.0

  I loved renting with them because they had a convenient location and I was paying a decent price for my unit. However, I just got a notification that my rent is going up $40 a month, starting next month. I was paying a competitive price for a unit already, and now it is the highest in town.

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  Response from the owner

  Thank you for your feedback, Elisabeth. Unfortunately, due to facility maintenance needs among other factors, we had to make this adjustment. While your rate is still competitive in the market, we get that it hurts the pocketbook. We appreciate your business and hope we can continue to serve you.

• M

  Micayla Smith

  1.0

  I had a great experience until my rent was increased and more than doubled with only a months notice. This is unreasonable considering I have found other units available for the same price that are double the size with cleaner and updated facilities. I will recommend other places to people because Pullman is a college town and most students would not be okay with having their rent more than double in price. My rent from $39 to $89 and when I called to talk to them about it I received attitude and was told I need to let them know 30 days before I plan on leaving or I’ll be charged. They also said that I am getting a special discount of $10 since normally a 5x10 unit is $99. I recommend cougars closet since they have 10x10 units available for $90. The storage spot also has cheaper units available for the same size. UPDATE: As proof to show that I did not receive a “special rate” for an exceeded amount of time, here is showing the rent per month, $39, and the actual discounted rate that I received for ONE month which was $19.50. When I started renting my unit the price was $39 at the FULL rate not discounted. To avoid any confusion I have attached the document showing that, yes, I did receive a discounted rate for my first months rent as advertised when I first started renting. This was not a system error, this was lack of management skills. Even if it was a system error it is highly unprofessional to blame it on that rather than not taking responsibility for managing your units being priced properly.

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  Response from the owner

  Hi Micayla, thanks for the feedback. We're sorry there was a misunderstanding and computer error that discounted your rent for a much longer period of time than expected, we hope you enjoyed the extra savings and we appreciate your business.

• j

  james hawkins

  5.0

  Best costumer service ever front desk Mrs. Renee thank you soo much for your help today you’re awesome 🤩

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  Response from the owner

  Thank you James, we're always happy to help!

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