Capital Piano Moving
Rosebud, Sacramento, CA

Capital Piano Moving Reviews

4.5 stars based on 8 reviews

Featured Comments:

• M

  Melody Najera

  5.0

  I needed a piano moved asap as my scheduled movers could not complete the job. I spoke with David, he was able to send out his crew on the same day! Joe and his crew were professional and got the job done in record time. Moving can be stressful and they took an element of that stress away with their flexibility and answering their phone on a Sunday. Thank you!

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  Response from the owner

  I believe you posted picture on wrong site as those are not employees at Capital Piano Moving

• R

  Rob Bishop

  1.0

  Last-minute cancellation of scheduled delivery, rescheduled without consulting us, didn't return voicemails or texts. I hired them to move a piano to my daughter, who lives some hours away. On delivery day, they called ME (not my daughter) at the LAST MINUTE to reschedule, saying boss man got stuck with a big job many hours away, meaning they had plenty of time to call ahead, but they didn't. They said we'll be there tomorrow during such and such time frame; they didn't ask whether that was ok, they didn't call my daughter to check with her. I called their main number and got their voicemail (as always), and asked them to coordinate with my daughter. I texted them also, as instructed by their voice mail recording. Four hours went by, not a peep. I called the delivery guy himself, got his voice mail too. No response. As far as I can tell they're closed for the day, and who knows what will happen tomorrow. What if my daughter can't be there at the time they're coming? The problem is, I paid them when they picked up the piano. They have no incentive to give good customer service now, not to mention that I'm just some guy that they can ignore. If I'd been smart I would have asked a piano store to hire them, someone who has some pull with them. Terrible customer service, not responsive, don't hire these people.

• M

  MattandDanielle Love

  5.0

  I can't say enough good things about the guys who delivered our piano. They arrived on time, and were very patient with my request to dust off the piece prior to bringing it inside. I was impressed by their professionalism and care even before I was given a huge show of appreciation for my role as an RN. Their humble respect for my profession during this pandemic was overwhelming -- totally made my year. Thank you so very much!

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