Chick-fil-A
Southpark, Colonial Heights, VA

Chick-fil-A Reviews

4.4 stars based on 988 reviews

Featured Comments:

• J

  James Walker

  4.0

  A eatery inside the mall, personalize service by calling you out by name, instead of a number. My order was fast. The chicken strips were excellent, hot, tender just right. But the wafer fries need work, I need them hot, since I'm eating on the spot. The lemonade drink was also on point.

• K

  Kay

  5.0

  Edit 2/16/22022: ETHAN saved the day! I felt heard by Ethan as I explained how two(2) of my items were missing after receiving my lobby order. He replaced the items today. Samantha was apathetic, but Ethan redeemed Chick-fil-a SouthPark, Colonial Heights, VA in a big way. * * * THANK YOU Ethan for the smile, empathy, and assurance that Chick-fil-a still aims to make EVERY customer experience a good one. God bless ya Ethan. Thank you Chick-fil-a, Ethan is a good hire - Samantha, not so much, please hear me. You can't teach/train anyone to have agape (love for fellow man). IMO she's not a good fit. By the way, i left my name & ph# with Samantha and NO ONE RETURNED MY CALL - was 5 DAYS AGO. Kiera M. nor anyone else ever called. No confidence Samantha forwarded my message up the chain . . oh well. Ethan, you're AMAZING! You took this location from 1 star to 5 stars from me today 2/16/2022.

• L

  Luis Gonzalez

  5.0

  Chick-fil-A is undoubtedly the greatest place to eat at. The food is amazing and the customer service is beyond superior to any other. I've never had to wait long for my food AND I always get what I order. I've never had to go back to complain about a wrong order and I've been going there for 3 years since my move down south. Also, the place is always so clean, even the bathrooms are always clean. Food: 10/10 Service: 10/10 Cleanliness: 10/10

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