Coastal Moving Co
Fork, Jacksonville, NC

Coastal Moving Co Reviews

3.2 stars based on 20 reviews

Featured Comments:

• J

  Jacob Dalton

  1.0

  When my shipment arrived and was unpacked, I discovered a toilet plunger and brush thrown into a box with no separation or protection to prevent contamination with the rest of the items in it. Their failure to take such a simple precaution during the packing process showed a lack of professionalism, concern, and competence. I would never use them again or recommend them to anyone else.

• J

  Jill Smerekanicz

  1.0

  The absolute WORST company to deal with. When they packed my house it took them 8 hours (I had a one story/was our first house so not a lot in it at all) because one of the movers was on his phone the entire time. They broke a glass and made me clean it up and did not report it or apologize, and once they started getting tired stopped caring about my stuff. Man handled my large pieces of furniture and told me they could probably deliver everything the next day. What a joke that was because it's two weeks later and I haven't gotten a thing. My coordinator for the move has not called me once, so I had to get a different person, and I was guaranteed a delivery date and the NIGHT BEFORE the delivery was supposed to take place someone called me and pretty much said they didn't know why no one told me but it would be delayed another day because another client changed their plans. FINALLY the day it was coming is here and I was told between 1-3 because they wanted to drop someone else's off first and at 4:30 called to ask where they were and they said they were still an hour away. No call. Nothing. The moving coordinator called me to ask how delivery was going and I had to be the one to tell her they weren't even here yet. THE WORST COMPANY/CUSTOMER SERVICE. DO NOT USE THEM. ESPECIALLY IF YOU ARE MOVING WITH THE MILITARY.

• M

  Matthew Dalessandro

  1.0

  The worst company I’ve ever dealt with. After being forced to use this company, upon moving my items into my house a light fixture was shattered. After waiting to receive a call about it I called and finally talked to a manager who said he would send me a check in the mail. Two months later I received a check...after dealing with DMO and after cashing it, low and behold a stop payment was put in the check which cost me $35. After calling, my wife was treated beyond rude and was told “Mail don’t take that long” which we have all the records. Scummy company.

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