Coleman American Moving Services, Inc.
Lexington, El Paso, TX

Coleman American Moving Services, Inc. Reviews

3.2 stars based on 30 reviews

Featured Comments:

• S

  Sarah Gubachy

  1.0

  Made my mother's life a living hell. One of the movers (not bonded or vetted) stole her $10,000 wedding ring. The trucker responsible lied about everything and covered it up. The "insurance" is owned by the moving company so they ruled in favor of the movers. My mother was devastated seeing as how she had that ring for 30 years. Dishonest and irresponsible company.

• L

  Lori Jayhan

  2.0

  The representative who sold us our moving package was very good. But the rest was a disaster. Our stuff had to go into Coleman’s warehouse and the driver picked our stuff up and asked where the sofa was and they said there was no sofa and he said there’s always a sofa and it was on the packing list. When our stuff was delivered our sofa was missing. It took them 7 days and I had to call them everyday and I asked for the general managers number and email on the 7th day . After I did that I got a phone call that they found my sofa. The moving coordinator was worthless as I was leaving her messages and when I questioned that she wasn’t responding I was told she quit. I wouldn’t use them ever again but the rep was great for us as she was calling the warehouse trying to help us. Otherwise it was a failure. The packing they did was fine. Now we have to wait to get our sofa for a while also but grateful they found it as it was expensive and new. The driver should of never left that warehouse without it because he knew there was a sofa that never got on the truck. 3 rd move with allied and first with Coleman. 2 of them not great due to damage and loss. To bad cuz we’ll be moving again. Hope this helps anyone trying to decide.

• J

  Jorge Castillo

  1.0

  Packers were unprofessional as they were packing my stuff for an overseas move. They were arguing amongst themselves and gossiping to each other about why so and so on their crew was mad when that person was not in the room. I had to remind them multiple times to pack small stuff that they kept leaving out of boxes. They also packed clothes we specifically told them not to touch during the initial walkthrough of the house and at the end they blamed me for “not telling them of what I specifically didn’t want packed”, leaving my family with little clothes for months while we wait for our shipment Horrible service. I hope by the time I have to move back they are not the ones unpacking my stuff

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