Coleman American Moving Services, Inc.
51st, Tampa, FL

Coleman American Moving Services, Inc. Reviews

3.8 stars based on 71 reviews

Featured Comments:

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  Mike Bittner

  1.0

  Worst moving experience ever. We have moved cross country 4 times now and this was by far the worst. Truck showed up 4 hours late, did not bring the actual semi and trailer meaning our items would be transferred. Then we received no communication as to when our items would arrive in Michigan from Florida. We had to call multiple times to even get an answer, and that was that they would be two days late because our items were again transferred between trailers. So our items were handled transferred a total of four times. We have multiple furniture items broken and all we are told is to save it and submit a claim, but don’t throw the boxes out and oh, don’t replace anything that’s broken. No customer service from them at all, wish we would have waited for Berger who is our normal moving company. STAY AWAY FROM COLEMAN!!!!!

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  Paul Roy

  5.0

  Allied movers and their driver, Felix was absolutely excellent in the moving and delivery of merchant. His attention to detail and professionalism was excellent. The move was smooth and well organized. On time pickup and delivery was excellent and made our relocation exceptional…..thank you Allied Services.

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  Maegan Cloutier

  1.0

  Had a really horrible experience, with the exception of the quotation and packing process. Once my condo was packed, everything else moving forward was unacceptable. I was moving to CT from FL, and did not have a delivery location yet in CT, would be driving up to find a place to live so I gave a window. Once they picked up my items, they called a couple days later asking if i could do an earlier delivery date in CT than the window I gave. I explained again the situation. Once finding the place to live, I started the lease earlier given the dates they advised they could do. Once i called to confirm, they said they couldn't do those dates anymore so I had a half months rent extra, and no belongings. NEXT: after this, there was no communication on when my items were actually arriving in CT. Eventually after I called several times for updates, was told I could choose dates within a 3 day window. As I was arriving from another state this was obviously critical. They did not tell me they changed the dates I had requested nor did they ask if I could even be there on the new date. Finally on the unpacking day, which I had paid for a full unpack, and they left without unpacking 18 boxes which took me 2 days to do by myself. Next we come to claim process, which at that point, my moving contact in Tampa stopped responding to any calls or emails, so I had to ask for a manager. He started off helpful then also stopped returning my calls. While we were speaking, I was told I going to get a refund of the amount for the full unpack which was $231 and eventually got a credit of $160 without any explanation or phone call. To get that partial refund took from July to Mid October and took me calling no less than 20 times to follow up. This was a HORRIBLE experience, do not use this company.

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