College Movers & Junk Hauling
State, Indianapolis, IN

College Movers & Junk Hauling Reviews

4.4 stars based on 44 reviews

Featured Comments:

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  Shawn Fagan

  4.0

  I had a good experience with College Movers. They showed up promptly on time and the cost was exactly as quoted. There was minimal / no damage to any of my furniture (nothing I wouldn't expect as typical for a move). They packed up the truck quickly and managed to squeeze everything in. They unpacked just as fast and were helpful placing larger items in specific rooms. I'd definitely recommend them for a painless (as painless as moving can be) experience.

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  Sarah Crider

  4.0

  The guys were great! They were timely and hard working! They cared about what they were doing. I would definitely use them again. My only complaint and the reason I didn’t give them 5 stars is because I felt like a lot of my stuff was either broken or scrambled around when it arrived. I had an old lamp broken (which I could care less about), but the wooden slats in my chest of drawers were broken making the drawer unable to move in and out. I feel like they did the best they could do with the man power they had. I am not sure if this was an organizational issue when the furniture was packed in the truck for moving, or if it was because they didn’t have the man power to move things smoothly. However, as I said, they were efficient and moved everything quickly so as to not drag out the time. I felt like they took their job’s seriously and were trustworthy. I am so grateful for their help! Not to mention the total price was worth the help to move, compared to the outrageous price I was quoted by another company! Would recommend!

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  Sierra Rainey

  2.0

  I highly recommend you read this review in full, but if you cannot, here is the overarching statement: College Movers provides service that can be equated to 2 of your college friends who have a big truck and a toolbox helping you move. I recommend using your friends, as then you’d only be paying them in pizza and beer, and their goofing off doesn’t result in a huge bill you’re inevitably responsible for. I enlisted College Movers to assist me with moving the assets of my 1-bedroom apartment to a location 16 minutes away. My medium-sized move consisted of 2 college-aged men transporting my items as well as dismounting a 55-inch television and taking apart my queen-sized bed frame. I chose them because of the reviews, and my satisfaction with the quotes I was given. However, I quickly learned that "professional" and "college" don't necessarily belong in the same statement, at least when it comes to a service of this nature. My movers arrived at my property on time, and began to load my items immediately. I was pleased by the efficiency. The lead man shared they would be done loading items within 90 minutes. 20 minutes later, I left to complete a move-in appointment at the new property. I returned to the apartment approximately 90 minutes later, and I realized I should have never left. I was surprised to find that the move had not been complete (I had called prior to returning, but the movers did not answer). In fact, the loading took nearly another 2 hours. It became obvious that at some point while I was gone, progress began to slow down and the men acted far less efficiently without me monitoring them. One obvious source of inefficiency is the fact that my TV was being dismounted using a hand screwdriver. My TV had been professionally mounted using a drill, so it was painful to watch this young man slowly unscrew each nail knowing that I was paying for every minute. Even worse, he struggled to get some of the screws out of the wall, and I watched him just rip the mount off, damaging the wall. Bye bye security deposit. After the loading was finally completed, the men told me they had to make a stop before arriving at the new location. I was fine with this. I assumed that that time would not be added onto my bill at the end (spoiler alert, it was). I didn’t leave my old property until 20 minutes after the College Movers truck pulled away. When I arrived at the new property another 20 minutes later, the men STILL weren’t there. I had to wait ANOTHER 20 MINUTES. ALL OF THIS TIME WAS INCORPORATED INTO THE FINAL BILL. However, I did not make a fuss, as I was still under the belief that they would not include the “personal” time they were taking into my bill. Unloading began, and let me tell you, I should be on the payroll for College Movers. Because there were only two of them, I had to run up and down the stairs and/or elevator to hold open doors and make sure random people weren’t going up to the truck. I even carried in quite a few of my belongings. These young men were having animated conversation and did not seem to respect the fact that I was paying for every second. It’s not that I resented the fact they were socializing; true professionals do not discuss personal matters in front of the client while on the job, especially when their actions result in inefficiency. I think they felt comfortable doing this because I am obviously a young woman around their age and fairly soft-spoken. Approximately 2 to 2.5 hours later, my move was complete, and my final bill was OVER TWICE THE AMOUNT OF THE HIGH-END QUOTE I WAS GIVEN. This was absolutely unacceptable. I called the office to discuss my issues, and I was told that they would get back to me after they discussed the situation with my movers. It’s over 2 weeks later, and I have not heard a thing. On top of that, I have minor damage on some of my items, and the young men did not unwrap everything. I shared this experience with my colleagues, and they all agreed I was robbed.

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