Cord Moving and Storage
Marsh, Belleville, IL

Cord Moving and Storage Reviews

4.2 stars based on 21 reviews

Featured Comments:

• B

  Brent Schweisberger

  1.0

  Estimating was completely wrong; the crew showed up with less people than required and a truck half the size needed. While the crew was unfailingly pleasant and accommodative, the fact remains that this turned into a four step process and only added extra stress to the ordeal. Then the crew left the back door of the house open (for FIVE DAYS IN 100F heat) so I had the pleasure of air conditioning the outside. Did they offer to adjust the price for the added expense, aggravation, and liability I incurred???? No, are you kidding? I would rate Cord at zero stars, even though their guys were very pleasant, and apologetic for the ridiculously inadequate estimation process. I had to play hardball with Cord to assure we didn’t have to pay for extra mileage and extra labor… all because they sent a truck and crew that was completely inadequate. If you want to hire this mover, “caveat emptor.” I’d NEVER contract with them again. And I’ve told them as much.

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  Response from the owner

  Mr. Schweisberger, I would like to further discuss your concerns above. Normally, I would have been advised of this situation and not sure "who" you would have had to play hardball with concerning mileage or labor as that would fall under my purview. Normally, a customer would be responsible for closing and locking doors upon our departure so again please feel free to reach out to me for further discussion. Respectfully, Gary L. Paul - Chief Customer Officer.

• C

  Carol Kensler

  5.0

  I recently used Cord Moving and Storage to help me with a move. From the start I was impressed with their cognizance of my needs, of the stress moving can cause and of several issues that came up that required me to move my date. They handled everything with respect and care and made sure my move day was easy to deal with and-their employees are very courteous and respectful as well. The cost was reasonable and they provided supplies, boxes etc. I would highly recommend them.

• C

  Carolyn Ligon

  5.0

  The 3 young men, Curt and Chad and Trenton were top notch in their moving abilities. The price was reasonable the young men friendly and very helpful. They made a tedious stressful situation a real delight. I cant thank them enough for a job well done. The office staff who ididnt get a chance to meet in person were so kind and helpful and explained everything in great detail. All the transactions were over the internet and the pleasant young man Josh by Facetime and video calling took inventory of the things to be moved. Fast and efficient....is my closing comment about the service I recieved from Cord Moving.

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  Response from the owner

  Carolyn, thanks for your gnerous compliments! I amglad the entire teamexceeded your expectations. Gary L. Paul - Chief Customer Officer.

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