CubeSmart Self Storage
Farms, Charleston, SC

CubeSmart Self Storage Reviews

4.7 stars based on 59 reviews

Featured Comments:

• S

  SV Pellucidar

  5.0

  We needed a place to park our RV while visiting friends in Charleston. The location was very convenient, nicely paved lot and secure fence with coded gate. This is the first time we’ve used Cube Smart so we had o get our account set up. The young lady who helped us over the phone was amazing. She stuck with us through the entire process until completed. She told us to expect a follow up call from the local manager. True to her word, Reid called to make sure we were set to go, provided us with some additional directions and advise for arriving. We will be using Cube Smart if we need storage in the future. Awesome team work!

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  Response from the owner

  Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

• K

  Kent MacEachern, LMFT

  5.0

  I feel it is important to share our very positive experience with CubeSmart here on Daniel Island. We feel much of this is due to Reid, the manager, who has consistently been personal and provided outstanding service from the very beginning! He showed sincere interest and helped us secure exactly the storage room we needed. He followed up on a unit he thought might become available and called us the next morning with an update. We had the unit by that afternoon! Reid also went out of his way to help us when we lost the key to our lock and he cut the lock off for us. We also have a boat stored in the lot. When we decided we wanted it in a different spot in the lot Reid assisted in working that out for us quickly. We have used other storage facilities over the years but we've never experienced the top notch service we have had from Reid and CubeSmart. Thank you for the outstanding service, we are so appreciative of Reid.

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  Response from the owner

  Hi, thank you for your kind words and this wonderful review! Our staff strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

• W

  Walt Drechsler

  5.0

  The person at the call center was amazing and stuck with us through the entire registration process. She said there would be a follow up from the manager at the local yard and there was. Good info and clear instructions. Yard was clean and secure.

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