Daly Movers, Inc.
Stanford, Garden Grove, CA

Daly Movers, Inc. Reviews

4.2 stars based on 46 reviews

Featured Comments:

• C

  Cali Star

  1.0

  Additional. Please be very careful using this service. My Brand New still in the Box Surround Sound Bar was stolen. They will number your items. However if they fail to number your item, you will never know it's missing until months after you unpack everything. I made a video of everything that was in my home. I did the check in for the item's when they brought them back to my home. The list showed everything was there. However my Sound Bar wasn't. The Only way this would be possible is for them to not number a item, that way when items are returned you will have no proof that it is a item missing. Other neighbors said the same thing. I believe the crew was stealing items from each apartment. When you call to speak with the Supervisor of Daily movers she has a very bad attitude and could careless about your items. Most importantly, I spoke with multiple guy's on the crew. Most of them was brought on to work for that day. Not being hired or contracted thru Daily movers. So these guys could have a bad record of thief or anything else and you would never know. A few of the guys said a friend asked them to work for a day or two, and was trying to bring another friend on for the next day. I also had a worker place item on my car. After asking him to move it, he cussed me out . The Supervisor stated he wasn't hired by their company but he was working for them while wearing a Daily movers shirt. If you have something important take it with you. I'm still very upset about my brand New Sound Bar being stolen ! I would NEVER do business with this company or recommend them to anyone. The staff & workers are unprofessional and liars and thieves. If the break your TV or any electronic, they say they are not liable and won't pay for it. My 48 inch TV was on when the movers took it off the wall. When it was returned my TV no longer worked & my computer was broken and wouldn't work. They stated my TV never worked, even tho multiple works told the Supervisor that it was on before they took it down. I lost over hundreds of dollars in damages or stolen items from this company. Any video of your items won't help. Management will tell you that you did something to the items after the video. Please be very cautious and go with another company if you don't want the headache. I believe they issued me a check for $58 for certain items. The other item's I got nothing for. That chump change of a check was a Slap in the face for me.

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  Response from the owner

  Daly Movers would like to assure the customers reading these reviews that this Customer was part of a mass apartment move. Daly Movers was contracted to relocate 3 or 4 apartments each week while reconstruction was being done. The contract agreed upon by the apartment relocation was for customers to pack their own belongings inside their own boxes, leaving us unaware of the contents inside boxes packed by owner. All items visible (not in a box) are labeled, with a description, and condition of item. Lastly, the insurance selected in contact by Apartment was the standard industry $.60 per pound. The weight of items are based on Arpin Van Lines Table of Measurements for density of items. Daly Movers apologizes for any misunderstandings at the time of your relocation.

• C

  Colin McDonald

  5.0

  After 20+ years in the military and numerous moves, this was the best company I've had assigned, hands down! I don't get to choose the company responsible for my moves, since the military contracts them out, but typically, they are less than desirable. This move was from England to California, so Daly Movers had to rely on a separate company to pack the items and they were responsible for delivery. When they showed up, it was a team of 3 men. They were very friendly and professional and immediately started putting plastic throughout the house to keep from leaving any footprints. My house is brand new, so any damage would be immediately visible. They proceeded to unload at an astonishing pace, asking where we wanted each item to be placed. After the truck was unloaded, they proceeded to unpack everything and assemble anything that required it. We had everything moved where we wanted and they were even nice enough to move a sofa that we didn't have room for from the living room to our garage. They removed all the boxes and plastic, not leaving one scrap of trash behind, which is a first in my experience. I can't thank these guys enough for such a wonderful experience in a stressful time!

• M

  Maureen Smith

  5.0

  Daly Movers provided exceptional service for what was quite a stressful and intimidating event: moving out of our home for 23 years to a different state. From the initial contact with the salesperson Jason all the way through to the delivery crew, we had professional, friendly service. Our dates were tentative, we used their storage facility for some items and the inventory kept changing too. Daly movers simply adjusted with our needs. Renay was the efficient in-office coordinator; Jason was almost spot on with his estimate of the weight to be moved and he came out three times to reassess everything; Herman and his packing crew were punctual, efficient, professional, caring and friendly; Tim the driver was courteous, answered all Our questions about the 1200 mile drive and proudly showed us his truck; at our destination Tim supervised the unloading crew well, even making sure the younger members behaved professionally. A second truck delivered the final few items a week later and that driver, whose name unfortunately escapes me, was just as professional and efficient. I can’t say enough good things about our experience with them - would definitely highly recommend them.

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