Done Rite Moving&Delivering LLC
Fort, Springfield, MO

Done Rite Moving&Delivering LLC Reviews

4 stars based on 10 reviews

Featured Comments:

• E

  Evan Piper

  5.0

  10/10!!! These guys were incredible. They helped me move all my stuff from a 1st floor home to a 3rd floor apartment and I literally couldn't have done this without them. The 3 guys that showed up were FAST, careful, super nice, and an absolute pleasure to hire. Not to mention the price was beyond reasonable. Can't recommend these guys enough!!!

• A

  April Payne

  2.0

  To be clear, we purchased a new king sized bed and the furniture company uses this delivery company. I did not hire them directly. Delivery drivers mocking customers when they think they can't hear them is highly unprofessional and downright rude. I had gotten a call from reception at ten, order was scheduled to be delivered between eleven and noon with the statement that they would call when they were on their way. Noon came and I hadn't heard from anyone, so I reached out. Jessica was polite and apologized with the expectation that she would reach out and have the driver call me with an update. I called again around 12:35 because I still had no update. A man answers the phone and just says hello, no company name. I ask to make sure he's with DoneRite and he says yes. I tell him about my order and he says he'll figure it out and call me back. Almost twenty minutes later, I get a call from the driver (finally) saying they're ten minutes away. I thanked him profusely, but after he thought I hung up, I could hear him mocking the way I thanked him. When they arrived, they smelled like pot and claimed their schedule for the day was given to them backwards, and we were last on the list instead of first. I wouldn't have cared what they smelled like if they weren't late and rude. Acted fine in person when setting everything up. I did not confront them directly because I wanted everything to be over with.

  ---

  Response from the owner

  April, these type of reviews are always hard to hear. Sadly we have have fallen short on a satisfactory delivery. We sincerely apologize that you had this poor experience. No one deserves to be mistreated in anyway. We appreciate you for taking your time to let us know things and situations that we as a company need to correct and change. We don’t want a bad experience to reflect what our company stands for. Please know that your review will implement changes for our company to be of better service.

• F

  F Fletcher

  5.0

  This crew was great! No complaining about what there was to move, how much there was or how long it was going to take. The 3 of them got to work and didn’t stop till it was finished, with a 26 ft truck loaded. I’d had trouble with two other companies before them, so had a comparison of what a good move should be. Don’t waste your time and money on another company.... Call Done Right first!,,

More reviews (2)