E.E. Ward Moving & Storage Co.
Horseshoe, Charlotte, NC

E.E. Ward Moving & Storage Co. Reviews

4.9 stars based on 70 reviews

Featured Comments:

• K

  Kate Arnold

  5.0

  If you’re considering hiring a moving company, please do yourself a favor and hire EE Ward. Last year I had to move from North Carolina to the DC metro for a new job. I had very little time to orchestrate the move and had no time off between my jobs. I was stressed and for the sake of my sanity, I chose to hire a full-service moving company. This turned out to be one of the best decisions I have ever made. Every single interaction I had with the team at EE Ward was professional and extremely helpful. Scott, the Director of Business Development, explained every cost included in the price estimate in extreme detail at my urging. On the day of the pack-up, I was concerned that the team would not be able to get my entire home packed up in a single day. Boy, was I wrong. My stuff was packed and the truck was loaded ahead of schedule. The delivery was right on schedule and again, the crew exceeded my expectations. I honestly can’t stress enough all of the nice things I have to say about EE Ward. I was going through one of the most stressful periods of my life and they made everything related to my move infinitely easier. And at a perfectly reasonable price. Not only were they under the price estimate for some of their major competitors, but they were even more responsive. Seriously, do yourself a massive favor, and hire them for your next move.

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  Response from the owner

  Hi Kate...We are very pleased to read your comments and know that the EE Ward team was able to deliver services as promised to get you to your new home in DC. Thank you for taking the time to share this feedback as is it is vital in our team knowing that we are meeting our customers needs. We appreciate the positive comments and 5 STARS. Enjoy your new home!

• K

  Kate Kirkman

  5.0

  While we did not have a great experience with the North American affiliate on the California side of the move (lots of lost boxes, unkept promises, lack of professionalism and use of contractors who mishandled our furniture causing several pieces to be damaged, etc.) the team from E.E. Ward was outstanding! Complete professionals and a solid team with extensive knowledge of moving and handling antiques. They were extremely efficient, respectful and a joy to work with. I would highly recommend E.E. Ward as they were the bright spot in an otherwise disastrous move. They even held on to a basketball sized stone I had kept from my parent’s property where we got married 20 years ago that was not on the truck at delivery. I was devastated it was lost because we have since sold the property and it could not be replaced. I called nearly a month later after I confirmed it had not been delivered into the garage and overlooked by us. They said while they didn’t know what it was for, they figured it was important and they kept it til someone came calling. The very next day Carlos delivered the stone to our residence. I couldn’t be happier with this branch of the company.

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  Response from the owner

  Hi Kate...Thank you for the feedback on your move experience. We are sorry to hear that all phases of the move did not go as expected, we appreciate your comments on the service you experienced from the EE Ward team in Charlotte. Please contact us directly for any future move needs...we wish you the best in your new home!

• A

  Amanda Enfinger

  5.0

  Chanda scheduled our move in just a few days! She went above and beyond to help make our transition smooth! Jeff and his team of movers were very friendly and professional. They arrived on time and took extra care of our items when loading and unloading. They made our out of state move easy! Definitely recommend!

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  Response from the owner

  Hi Amanda... We greatly appreciate the feedback on your move experience with the EE Ward team. Thank you for the recommendation and we look forward to assisting you with any future move needs. Enjoy your new home!

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