Economy Moving & Storage
Moore, Tallahassee, FL

Economy Moving & Storage Reviews

1.5 stars based on 24 reviews

Featured Comments:

• J

  Jay

  1.0

  That lady on the phone is so rude and condescending! No customer service skills at all. She uses her cell phone for the business which is not professional and then won't answer your calls and lies about calling you and says you never picked up after two calls to schedule delivery.. I had no missed calls and no messages yet I got calls from everyone else just fine. They were told to not deliver my package from the sender and that I would be picking it up because I've dealt with them before and everything arrives broken when they deliver. The very same day I get a random phone call from a delivery driver saying he was twenty minutes away when they never scheduled an appointment no phone call to let me know no anything when they aren't even supposed to be delivering it in the first place! So I get my $1600 carbon fiber product and of course there is holes in the box, a boot print on the side , and fork lift looking punctures in the box and of course the item is destroyed. Stay away from this place no matter the cost.

• N

  Nikie Lindsey

  1.0

  I ordered furniture from Sam's and this company was suppose to deliver it to my home. They scheduled the appointment for a Friday delivery between the hours of 10:00-6:00 p.m. with a 30 minute before delivery call. I waited all day and never received a call nor my furniture. When I called Monday to inquire, the rude lady on the phone said that the delivery truck came to my house, took a picture and because they did not see a car in the driveway, took my furniture back to the warehouse. I informed her that I was home at the said time and I park my car in my garage! She told me that I could reschedule the delivery or she could return my purchase to Sam's. I cannot understand how "She" could return something that I had already paid for! There was no apology, no nice tone nor any professionalism with this company at all. I hope Sam's cancel their contract with them. I will be writing the corporate office a letter sharing my experience with them.

• M

  Maid Clean By amber

  1.0

  WORST EXPERIENCE!!!! my package was received at their office on 19th. I never received any contact. I contacted them on 22nd because the place I bought item from. I sat on hold for HOURS with the 1800 and then just received voicemail with this office.. They were to deliver a 500 part I bought from CarId. First I was told they tried calling twice. Then it was determined they were looking at wrong persons delivery. Then we sat up a delivery after I was told they didnt receive my package till 12 hours before. HOWEVER, they scanned my package into their computer 3 days prior. Here I am the following monday had my spouse take off work all day to wait on hood and no one has showed up, emailed or called. I explained to lady from local office we have A HUGE JOB on the line amd our client is so upset they want to cancel a whole car rebuild over this BEFORE SHE MADE MY APPOINTMENT. You not only made yourself look bad but myself and my business now looks just as bad as yours. I would not recommend anyone who needs something on time and wants communication not use this service.

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