Empire Moving and Storage Inc.
4th, Denver, CO

Empire Moving and Storage Inc. Reviews

2.9 stars based on 27 reviews

Featured Comments:

• D

  Dawn Roberts

  1.0

  If I had time to go back to Denver and show up at this company's front door I'd do it. Empire Moving lies, they plant phony reviews. Once you get beyond those, you'll see the real reviews, how totally shady and inept these people are.The photo here shows some of the damage. My broken bed frame and couches were repaired by my husband. Almost 5 months later my damage claim has not been addressed. They claim there are other customers ahead of me. I bet there are.

• T

  Tania Briceno

  3.0

  They were not a scam, like other reviewers claim and they didn't break anything but it did take them two months and they tried to get some extra charges along the way. My booking was done with Dave in Denver and he talked up the services a lot more than what they were able to deliver. Once I paid, he never picked up the phone again. They called me really late - 24 hrs prior to pick up to inform me of the pick up. It did not make for a smooth stress-free first stretch of the move but Jose, from Valley movers (subcontractor), came to move my stuff from Tacoma and was very charming. He was nice but I got an extra charge for having a set of stairs in my house.

• R

  Raymond Robinson

  5.0

  From the initial call to the crews picking up and dropping off my things I was super impressed at the professionalism and the thoroughness of my experience with this company. It may seem crazy but I'm a journalist and I never even thought to look this company up online before committing to them. Reviews can be judgmental and sometimes exaggerated, but I was comfortable in seeing that they were Accredited members of the BBB with an A rating. I wasn't sure that this move was even gonna happen for over a month but once I knew I called back and scheduled. My representative was detailed and seemingly more caring that any company I have dealt with in the past. They provided me with fee interim storage and we agreed on a price for total 70 days storage. Before leaving for my flight I decided to bring another portioned payment into their office and was welcomed into their facility where my items were being stored. I was very impressed at the cleanliness of the facility and how my things were tagged with my information and organized. I would highly recommend this company to anyone looking to move. Picture attached.

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