Esteemed Movers
Julielynn, Lemon Grove, CA

Esteemed Movers Reviews

4.8 stars based on 87 reviews

Featured Comments:

• A

  Ana Claudia Guedes

  5.0

  From the get-go Esteemed Movers was fantastic. I appreciate their extremely professional scheduling, clear contracts, quote, and policies. Their movers were very careful with my things, and very attentive to not scratching walls and floors— for a few large pieces and tight spaces, they stopped to think carefully and make a good plan first. I had a few change-ups with furniture and rug placement, and they were great about trying some changes with me and making sure I was happy with everything. Would hire them again in a heartbeat, and happy to refer them.

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  Response from the owner

  Ana, Thank you for your feedback we are so happy to hear about your experience with our company. We are always here if you need us in the future. Have a great rest of your year, happy holidays and a blessed new year. Respectfully, The Esteemed Movers Team

• C

  Courtney Johnson

  1.0

  Esteemed movers had high star reviews and came highly recommended. Unfortunately, my experience was not in line with these recommendations. This was the worst moving experience I have ever had. I booked 3 people for my move and confirmed multiple times (including two days prior to move) that I had a small, upright piano to be moved. On the day of the move, only two movers showed up. They said they were short because one guy called out sick. Later on, they slipped up and admitted they’d gotten a bigger job, so sent the guy there instead. The two movers that showed up were clearly untrained. They didn’t lift a single thing and instead moved it all with handcarts/dollies – down a flight of stairs and then up 1-3 flights of stairs. Because of using handcarts, they damaged multiple items (see pictures – bookshelf, hutch, chipped paint/drywall, dents in walls, etc.) as the carts banged against each stair not only damaging carpet and stairs, but the items on the handcarts. I’ve never had a moving company use handcarts for anything other than major appliances. They also would disappear for 20+ minutes at a time, took almost two hours for lunch and charged me for the whole time. Worst of all, they tried to tell me they couldn’t move the piano because they didn’t have enough people. After getting it down to the truck, they asked me to arrange for someone to help at my new place. When they unloaded the piano at my new place, I walked outside to find it standing on its side in the wet grass. They then proceeded to tell me that they would need 4-5 people to bring it in and would leave it there until the company could arrange for more people to come another day. I told them this was unacceptable and they said they would wheel it to the garage and hopefully move it by Sunday (4 days later)! I explained that a piano cannot be on its side like that and this is not what I booked. Eventually, my father (senior citizen aged) offered to help as that is what they originally requested. They kept the piano on its side and pulled the handcart up the stairs, banging each step along the way. When they put the piano in place, they noticed they’d damaged it and acknowledged they’d caused the damage. Later on, when it came time to pay the bill, they offered to waive the “piano moving” fee because of the damage. I requested to speak to the office because of the additional damage, fewer number of people and extended breaks, etc. The office didn’t answer my calls (and have not returned them) and would only speak to the movers putting them in the middle of it. It was obvious the movers were not trained and needed some sort of supervision. I am extremely disappointed in this company and would NEVER recommend them to anyone. I shouldn’t have to pay because you overbooked your team and clearly sent untrained people to my move. The piano has been moved multiple times up and down flights of stairs by two people and they’ve always carried it and never used a handcart. I had this exact furniture moved (and more) a few years ago and it took two people less than 4 hours – similar flights of stairs, etc. and it took these two 9.5 hours because of using the handcarts for everything and taking so many breaks. Do yourself a favor and skip this company.

• G

  Gabrielle Bunn

  5.0

  I'm so glad I contacted Esteemed Movers! Sharon asked me what I needed moved and recommended the number of workers. Pricing was very clearly explained to me and I was given a few options for payment. Mike and his crew contacted me to let me know they could come earlier which was great! When they arrived, they all greeted me and had no issues with my asking them to wear a mask while indoors. They carefully wrapped my furniture and took extra care with a heavy, glass cabinet that my grandmother gave me. They were very efficient, very fast and very careful with my items. When they arrived at the destination, they were just as careful unloading and placing everything where I asked them to. I will definitely use them again and I unreservedly recommend them to anyone needing to move.

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  Response from the owner

  Gabrielle, Thank you for your feedback we are so happy to hear about your experience with our company. We are always here if you need us in the future. Have a great rest of your year, happy holidays and a blessed new year. Respectfully, The Esteemed Movers Team

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