Extra Space Storage
Acworth, Hiram, GA

Extra Space Storage Reviews

4.8 stars based on 351 reviews

Featured Comments:

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  April Lester

  5.0

  This is such a great facility. Extremely clean, the property is clean. I have not been to my unit one time without seeing the manager Rachel busy cleaning, talking to customers. She is always smiling, upbeat friendly attitude, always willing to help. I came to this facility because of the reviews I read online about Rachel. She has lived up to those, so I thought I would add to it. Thanks Rachel for all you do to make sure your customers are 110% satisfied. I would definitely recommend to anyone storing..

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  Response from the owner

  Thanks for the kind words, April! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Rachel reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (770) 222-6878 if you need anything.

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  Tim Jones

  5.0

  I have been rented a lot in time. The last storage place I rented from, was a terrible experience. I am not one to write reviews, but when I was looking online to find another place to move my things I came across Extra Space in Hiram. I started looking and reading the reviews and I was amazed at the things people were saying about this facility and the manger Rachel, I needed to go see for my self. When I get to the facility, this little young lady with the prettiest smile met me at the door, welcomed me in and immediately I seen it with my own eyes what all the recognition was about. She knew the aspect of her job, but has a way of making you feel like you are the most important person there. Not just the way she takes care of her customers, but the facility is very well maintained, my biggest surprise might have been that the customer restroom, looked and smelled like you were at home and not a truck stop that hasn't seen a cleaning in years. Rachel told me she was a new manager & how much she loved her job & this company, the way she handle herself & took care of business you would never know. This is the first ever google review probably my last I hope this company knows her worth. Thanks Rachel your doing a outstanding job.

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  Response from the owner

  Hi Tim. Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Rachel. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

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  renea buttrum

  5.0

  I want to let everyone know that Extra space storage in Hiram is fantastic. Rachel and the staff is amazing and is there for you if you have any questions or issues. Rachel is one of the best people out there and will go out of her way to solve any problems you may have and makes sure they are resolved immediately. Thank you guys for everything and if I ever need to store and it will be there and if anyone needs a storage unit give them a call. Thanks Rachel and Extra space storage for everything y'all are the best.

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  Response from the owner

  Hi Renea, thanks so much for your review! We are thrilled to hear your experience with Rachel and the staff was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions!

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