Extra Space Storage
NC-55, Durham, NC

Extra Space Storage Reviews

4.9 stars based on 302 reviews

Featured Comments:

• K

  Kiana Brown

  5.0

  Extra Storage has been great to me through undergrad and now grad school! I’m comfortable with the location, security and staff! Thank you for the great customer service in general and Mr. Roy who assisted me this time around . Blessings

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  Response from the owner

  Thank you for your feedback, Kiana! Providing renters with clean and secure facilities is our top priority. We're glad Mr. Roy was able to meet your storage needs. Please give us a call at 888-storage if you need further assistance!

• B

  Briana Martin

  5.0

  Me and my mother were really stressed out about our move until we met Sherman Newman ! We went into the storage one day and met Sherman and he has been nothing short of amazing! Very professional and knowledgeable . He took so much time with us to show us around to different units and the one he suggested to us was literally the perfect fit for everything we moved into storage . He made sure we had the perfect unit that best fit our budget. He definitely knows his job very well . His bubbly personality is definitely one of the best I’ve ever seen ! Throughout the time our items have been in storage, he has also been so patient with answering all questions . He exceeds customer service. The best I’ve ever received in all my 26 years of living. Thanks Sherman!!! Extra Space is lucky to have you!

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  Response from the owner

  Thank you for the kind words, Briana. We're glad Sherman was very professional, knowledgeable, and took so much time with you to show you around to different units. We're committed to providing excellent customer service. Our team is here to serve you, so give us a call at (919) 885-0493 if you need any future assistance.

• H

  Harleen Virk

  5.0

  Great experience! Customer service was excellent. The space is safe, quiet, and highly secured. Easy to use facility with elevators, equipment to assist in moving in, clean, and they even play some nice light music! The prices were modest, no contract, and easy online payment. All of my items were 100% in top shape when I moved out due to their climate control. If you need a place to store, give them a try.

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  Response from the owner

  Hi Harleen, thanks so much for your review! We are thrilled to hear your experience was great. We're committed to providing excellent customer service. Security is our top priority and we appreciate that you have trusted us with your belongings! We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions.

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